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Hi,
When I try to access a word doc from the folder, after clicking on it an error appears that only says "Not Implemented".
I have restarted and updated my computer and used the repair function for Microsoft word, but to no avail. I am fortunately able to access the document by first opening word then opening the document that way, but I would like to simply find the file I am looking for and open it that way.
Thank you for your help.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I think you misunderstood the setting.
I was talking about the OneDrive setting of keeping a copy of the document on the computer. That one is found by right-clicking on the document folder in OneDrive. I have to check it every so often and it keeps getting changed, and I know my wife doesn't change it
It is NOT document related, it is something to do with the shell handler for Microsoft365 documents.
Thank you for this useful advice. In my rush to retrieve documents, my brain forgot the "Show More" tab at the bottom of "Recent" Word documents. I was trying to access them directly from my Document files. I have downloaded the patch again and the system seems to be working without any glitches. Thanks again!
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I have the same issue described by Kurt. One thing that I haven't yet seen on this thread that may be insightful for debugging purposes is that - when I encounter the error, I can select right.click > Restart on Windows Explorer in the Task Manager, and that restores functionality (i.e. I can open files normally, and no longer see the error) for some brief period of time. Whatever is resetting there is likely the same thing that is resetting when Kurt restarts his computer.
To me, that says that there is some sort of connection between OneDrive and Windows Explorer itself that gets modified (whether by the passage of time, or saving of new documents).
@Doug Robbins - does that reveal anything that might help us think though a solution here?
This whole thing is very frustrating indeed....