Error message when opening word doc: "Not Implemented" (Word for Windows)

Anonymous
2020-09-15T16:03:06+00:00

Hi,

When I try to access a word doc from the folder, after clicking on it an error appears that only says "Not Implemented".

I have restarted and updated my computer and used the repair function for Microsoft word, but to no avail. I am fortunately able to access the document by first opening word then opening the document that way, but I would like to simply find the file I am looking for and open it that way. 

Thank you for your help.

Microsoft 365 and Office | Word | For home | Windows

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  2. Anonymous
    2021-06-16T16:06:59+00:00

    Hi Doug - I wanted to draw your attention to my latest post (which I'm having trouble linking to here). Would you please take a look and let us know if this gives you any new ideas?

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  3. Anonymous
    2021-06-16T15:55:16+00:00

    Just wanted to confirm that NJ1329's temporary fix of right clicking restart for File Explorer in Task Manager worked for me too.

    Frustrating the issue keeps coming back...we in the community have identified enough work-arounds, it would be nice if MS could identify a permanent fix!

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  4. Anonymous
    2021-06-16T15:25:10+00:00

    I have the same issue described by Kurt. One thing that I haven't yet seen on this thread that may be insightful for debugging purposes is that - when I encounter the error, I can select right.click > Restart on Windows Explorer in the Task Manager, and that restores functionality (i.e. I can open files normally, and no longer see the error) for some brief period of time. Whatever is resetting there is likely the same thing that is resetting when Kurt restarts his computer.

    To me, that says that there is some sort of connection between OneDrive and Windows Explorer itself that gets modified (whether by the passage of time, or saving of new documents).

    @Doug Robbins - does that reveal anything that might help us think though a solution here?

    This whole thing is very frustrating indeed....

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