Microsoft Office Click-to-Run (SxS) High CPU

Since I've got things back to normal, so far, I want to let it ride for a few days and see if cpu usage stays where it is.  If it does, I want to start updating one Version of Office at a time, I think there are 5 or 6 from where I'm at right now Version 2003(Build 12624.20466).  It seems like once the cpu problem occurs, it might effect windows 10 too, because the roll backs didn't help me at all, but I stopped at 2003?  I used the Office deployment tool I found on another thread. I'd like to find out which Version and Build caused the problem for sure.  Did your problem occur with update Version 2005(Build 12826.20336)?  I had 2 updates within a week and that's the last one I had when I noticed the problem.  It may have occurred on an earlier update, but I'm not sure.

Same here: I’m not sure when exactly this happened, I’m not even sure my Office did install every update there was. I mean, it’s quite possible it went, say, from 2002 to 2005 directly. 

I had used the Office deployment tool to downgrade to version 2003, but as I’ve said earlier, that didn’t help. 

After I’d removed Office completely and installed 2002 with the standalone installer, there were no problems until I installed a language pack (for spellchecking, I type in several languages), after which the version bumped to 2005 again. This is how I learned that language packs pull and install current updates for the Office. 

So I removed it again and installed version 2002, and I am going to keep that 3.4GB file for the time being, as Microsoft will certainly update the standalone installer version at some point.

Hi Vladimir,

I know what you mean, it's a pain for me because I live in a rural area and have HughesNet Satellite Internet. I have a limited amount of data to use and I get an extra 50GB of data to use between 02:00 and 08:00.  And downloads are SLOOOOOOOO, about an 1 1/2 to 2 hours for each download, so I'm up half the night downloading Office.  I sure hope Microsoft comes up with a solution, I have Updates disabled in Office right now to prevent it from trying to update automatically.  It's nice to know that sometime a package install will update Office,  I found out as well that doing an online repair re-installs Office with the latest update as well.

Regards to you to,

Gordon

Hey guys, in this thread EliseM_456 suggested a solution that fixed my CPU/fan issue, but many of you said it didn't work, and I know why. At first when you search for the folder (C:\Users\Username\AppData\Local\Microsoft\Office\Spw) you probably won't find it because it's specific to one version of MS Office, and Elise should explain that. So what you do is go to C:\Users\Username\AppData\Local\Microsoft\Office and search for

• OfficeFileCache - it's a folder that should appear in your search results. Open it and delete all the files inside. That should fix the problem. So whatever version of MS Office you have, if you're CPU or fan is running excessively, look for the folder 'officefilecache' and delete all the files in it.