Microsoft Office Click-to-Run (SxS) High CPU

Anonymous
2020-06-08T19:16:00+00:00

I am using Office Home & Student 2019 with Windows 10 Home. The June update was recently completed to Version 2005 Build 12827.20268.

After installing this update I noticed that Microsoft Office Click-to-Run (SxS) showed continuous 24% CPU utilization in the Task Manager. Power usage was shown as very high. This did not occur prior to the update. I have metered connection set in the network settings and discovered that the problem goes away if I turn off metered connection and restart the computer.

Does this sound like a bug in the latest update? I have Office 2013 on another computer and there is no problem on that system with metered connection set. I'd be interested if others have seen this problem or have any suggestions.

Microsoft 365 and Office | Excel | For home | Windows

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Anonymous
2020-06-25T00:39:40+00:00

Hi KenBell6 & Everybody else,

Just got latest update for my version of Office (Office 2016 ProPlus Retail - 32bit).  Found it on Current Preview Channel.  Downloaded it and rebooted my PC and CPU Usage is back to what it used to be.

Don't know if it's a permanent fix, hope it is, but it seems to be working fine so far, after 3 reboots (just to play it safe).  I have several Office apps open, and as you can see above it looks pretty good.  Good luck everyone, let me know if it worked for you.

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  1. Anonymous
    2020-06-14T18:06:33+00:00

    I just updated to Version 12827.20336 and unfortunately it did not fix the problem.

    It appears to only address a list of security updates.

    same here, this version doesn't help

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  2. Anonymous
    2020-06-14T17:10:16+00:00

    I have the same problem with office 365.

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  3. Anonymous
    2020-06-12T20:02:06+00:00

    Thanks for sharing your success. Unfortunately, that fix does not work for me.

    I found just one file in the OfficeFileCache folder and deleted it. The file was CentralTable.accdb with a size of 524 KB. I set metered connection and rebooted. The high CPU activity returned. No files were replaced by Office in the OfficeFileCache folder. I then restored the deleted file from the Recycle bin.

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  4. Anonymous
    2020-06-12T05:21:03+00:00

    Hi Vladimir,

    I know what you mean, it's a pain for me because I live in a rural area and have HughesNet Satellite Internet. I have a limited amount of data to use and I get an extra 50GB of data to use between 02:00 and 08:00.  And downloads are SLOOOOOOOO, about an 1 1/2 to 2 hours for each download, so I'm up half the night downloading Office.  I sure hope Microsoft comes up with a solution, I have Updates disabled in Office right now to prevent it from trying to update automatically.  It's nice to know that sometime a package install will update Office,  I found out as well that doing an online repair re-installs Office with the latest update as well.

    Regards to you to,

    Gordon

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