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Is anyone having problems with refreshing stock data in excel 360?
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks for your work on this problem Kaycee.
My system is refreshing as of 9:40am today.
Hello All,
We believe we have corrected this issue and Stocks are refreshing again. Go to the Data tab in the Ribbon and select "Refresh All". You can verify an update occurred by observing the Last Trade Time field. Please note that depending on our agreement with the Exchange, some instruments will only provide new data after End of Day. See more about our data sources here: https://support.microsoft.com/office/about-the-stocks-financial-data-sources-98a03e23-37f6-4776-beea-c5a6c8e787e6
If you're still experiencing stale data after refreshing, please reply to me with your location, platform, and the ticker symbol/name of the financial instrument that you observe not refreshing.
We also hear your reports around the field "Market Cap" now being missing from the Stocks data. We are investigating this change and hope to have the field re-enabled soon.
Lastly, we apologize for the frustration you feel toward the Stocks data type. We are going to reflect on this outage and digest your feedback, and hope to come up with a system to train customer support how to escalate outages and a surface to alert Status toward resolution.
Thank you,
Kaycee
My Stock Data Type stopped working altogether and the best Microsoft support could come up with was "reinstall office". After backing up my Outlook mail, I reinstalled and Stock Data is working again. Shades of Windows 95...
Hey Kaycee,
Seems part of this issue is still persisting. Almost all of the stocks are updating, a couple (ie: SQ, ABBV) have not been updating for a while and show as last updated on 10/9/20 (approx 3 months ago). Please advise on how to proceed. Thank you for your assistance in advance.
Regards,
Prahlad Singh
All Oslo stock exchange prices have not been updating in excel online since January 8th, try for instamce: Scatec ASA (XOSL:SCATC)