stock data in excel 365 not refreshing

Anonymous
2020-09-16T16:38:55+00:00

Is anyone having problems with refreshing stock data in excel 360?

Microsoft 365 and Office | Excel | For business | Windows

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Anonymous
2020-09-18T13:41:50+00:00

Thanks for your work on this problem Kaycee.

My system is refreshing as of 9:40am today.

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Anonymous
2020-09-18T17:55:18+00:00

Hello All, 

We believe we have corrected this issue and Stocks are refreshing again. Go to the Data tab in the Ribbon and select "Refresh All". You can verify an update occurred by observing the Last Trade Time field. Please note that depending on our agreement with the Exchange, some instruments will only provide new data after End of Day. See more about our data sources here: https://support.microsoft.com/office/about-the-stocks-financial-data-sources-98a03e23-37f6-4776-beea-c5a6c8e787e6 

If you're still experiencing stale data after refreshing, please reply to me with your location, platform, and the ticker symbol/name of the financial instrument that you observe not refreshing. 

We also hear your reports around the field "Market Cap" now being missing from the Stocks data. We are investigating this change and hope to have the field re-enabled soon. 

Lastly, we apologize for the frustration you feel toward the Stocks data type. We are going to reflect on this outage and digest your feedback, and hope to come up with a system to train customer support how to escalate outages and a surface to alert Status toward resolution. 

Thank you, 

Kaycee

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205 additional answers

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  1. Anonymous
    2020-09-24T12:03:09+00:00

    [Change (%)] data still doesn't appear to be working for ETFs. Examples are tickers IWN, IWM, IWC. Please let us know!

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  2. Anonymous
    2020-09-28T14:05:23+00:00

    I'm also having this issue with all stocks from B3 (Brazilian Stock Market) with updating information from my laptop.

    When i open the same file from my desktop (which i do not use for this purpose), all stock quotes are updated.

    I am located in Brazil.

    The last updates I have (Last Trading Time) is (complete list in link below):

    1.       September 03, 2020 – 76 stock quotes;

    2.       Aug 14, 2020 – 02 stock quotes

    3.       Aug 11, 2020) 10 quotes.

    I have tried new spreadsheets, rebooting excel, etc. with no luck. 

    My laptop runs on Windows 10 and Excel 365 is up to date.

    Stock Quotes Not updating.xlsx

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  3. Anonymous
    2020-09-29T13:55:18+00:00

    Today again some stock prices are not getting updated on Macbook eg AMZN.

    This has become very unreliable. Looks like we can not depend on Microsoft to solve this issue properly.

    Thanks

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