stock data in excel 365 not refreshing

Anonymous
2020-09-16T16:38:55+00:00

Is anyone having problems with refreshing stock data in excel 360?

Microsoft 365 and Office | Excel | For business | Windows

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Anonymous
2020-09-18T13:41:50+00:00

Thanks for your work on this problem Kaycee.

My system is refreshing as of 9:40am today.

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Anonymous
2020-09-18T17:55:18+00:00

Hello All, 

We believe we have corrected this issue and Stocks are refreshing again. Go to the Data tab in the Ribbon and select "Refresh All". You can verify an update occurred by observing the Last Trade Time field. Please note that depending on our agreement with the Exchange, some instruments will only provide new data after End of Day. See more about our data sources here: https://support.microsoft.com/office/about-the-stocks-financial-data-sources-98a03e23-37f6-4776-beea-c5a6c8e787e6 

If you're still experiencing stale data after refreshing, please reply to me with your location, platform, and the ticker symbol/name of the financial instrument that you observe not refreshing. 

We also hear your reports around the field "Market Cap" now being missing from the Stocks data. We are investigating this change and hope to have the field re-enabled soon. 

Lastly, we apologize for the frustration you feel toward the Stocks data type. We are going to reflect on this outage and digest your feedback, and hope to come up with a system to train customer support how to escalate outages and a surface to alert Status toward resolution. 

Thank you, 

Kaycee

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  1. Anonymous
    2020-09-18T20:40:54+00:00

    "market cap" field stopped working a few days ago. can you fix please?

    For all stocks except for stocks that are ETF's, "market cap" field no longer works.  instead it just returns this error: "#FIELD!".  All other stock fields work fine (price, change%, etc).  It's very annoying b\c I rely heavily on "market cap".    eg "market cap" for IBM or GOOG gives "#FIELD!"; whereas SPY or QQQ (both of which are stocks that are ETF's) give the actual market cap.  Please fix!

    I'm using M365 Excel business premium on Windows 10.

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  2. Anonymous
    2020-09-18T22:23:18+00:00

    Hi Kaycee,

    Stocks appear to be refreshing correctly again. However, my other linked data, such as my floating rates for currency conversions (We use floatrates.com) hasnt updated since 17/09/20

    We are on a paid subscription- please fix.

    Jonathon

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  3. Anonymous
    2020-09-21T14:04:51+00:00

    How to refresh stock data in Excel

    by Ilker | Jun 25, 2019 | Excel Tips & Tricks

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