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Is anyone having problems with refreshing stock data in excel 360?
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Thanks for your work on this problem Kaycee.
My system is refreshing as of 9:40am today.
Hello All,
We believe we have corrected this issue and Stocks are refreshing again. Go to the Data tab in the Ribbon and select "Refresh All". You can verify an update occurred by observing the Last Trade Time field. Please note that depending on our agreement with the Exchange, some instruments will only provide new data after End of Day. See more about our data sources here: https://support.microsoft.com/office/about-the-stocks-financial-data-sources-98a03e23-37f6-4776-beea-c5a6c8e787e6
If you're still experiencing stale data after refreshing, please reply to me with your location, platform, and the ticker symbol/name of the financial instrument that you observe not refreshing.
We also hear your reports around the field "Market Cap" now being missing from the Stocks data. We are investigating this change and hope to have the field re-enabled soon.
Lastly, we apologize for the frustration you feel toward the Stocks data type. We are going to reflect on this outage and digest your feedback, and hope to come up with a system to train customer support how to escalate outages and a surface to alert Status toward resolution.
Thank you,
Kaycee
Thank you for the tip. I will just wait for Microsoft to fix it though. I find it quite refreshing to not be able to compulsively check market data several times a day :-)
As a temporary fix, I created a list on Yahoo with all the tickers I am following. You can add them with a comma between the tickers to put them all in at once. I then export them to a file and vlookup into the file from the cell that has the ticker.price field. Only took about 15 minutes to put everything in and test it. Works fine. Sure, to update I have to manually download the file, but I just save it into the same file name and everything is update. Anyway, it's hacky but it does work and hopefully it'll be fixed shortly.
I have the same issue, but I'm curious why everyone is panicking. Invest for the long term and this shouldn't bother you, it's not like Microsoft sold your stocks for you!