stock data in excel 365 not refreshing

Anonymous
2020-09-16T16:38:55+00:00

Is anyone having problems with refreshing stock data in excel 360?

Microsoft 365 and Office | Excel | For business | Windows

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Anonymous
2020-09-18T13:41:50+00:00

Thanks for your work on this problem Kaycee.

My system is refreshing as of 9:40am today.

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Anonymous
2020-09-18T17:55:18+00:00

Hello All, 

We believe we have corrected this issue and Stocks are refreshing again. Go to the Data tab in the Ribbon and select "Refresh All". You can verify an update occurred by observing the Last Trade Time field. Please note that depending on our agreement with the Exchange, some instruments will only provide new data after End of Day. See more about our data sources here: https://support.microsoft.com/office/about-the-stocks-financial-data-sources-98a03e23-37f6-4776-beea-c5a6c8e787e6 

If you're still experiencing stale data after refreshing, please reply to me with your location, platform, and the ticker symbol/name of the financial instrument that you observe not refreshing. 

We also hear your reports around the field "Market Cap" now being missing from the Stocks data. We are investigating this change and hope to have the field re-enabled soon. 

Lastly, we apologize for the frustration you feel toward the Stocks data type. We are going to reflect on this outage and digest your feedback, and hope to come up with a system to train customer support how to escalate outages and a surface to alert Status toward resolution. 

Thank you, 

Kaycee

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  1. Anonymous
    2021-12-15T11:45:05+00:00

    Once again: My Excel does not support any of those symbols yet. Other than that of course it does make a huge difference if you go for a dollar nominated ADR with low volume or the high volume original stock in its original currency. This is at least the case for me.

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  2. Anonymous
    2021-12-14T23:02:16+00:00

    DTG is the symbol for DTE Energy.

    What's wrong with using or trading DTRUY, the ADR.

    Excel stock quotes supports ADRs including DMLRY and eventually should support DTRUY

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  3. Anonymous
    2021-12-14T20:29:13+00:00

    DTRUY is the ADS. I need DTG. Both are not available in Excel. The symbols are just unknown to the stocks function. Is it only an issue with my computer system?

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