Solution for office 365 error api-ms-win-core-version-l1-1-1.dll on windows 8(64bit)

Anonymous
2020-07-14T12:24:11+00:00

1st Solution

Hi all many people using windowns 8 have this problem 2 days ago when Office 365 upgrade to version 2005 13001.yyyy

After 1 period of time repair my error this is my solution very easy

Reason for this problem is that Window 8 doesn't support Apps version on store, cause Word cannot work and run error like  api-ms-win-core-version-l1-1-1.dll on windows 8(64bit)

The best way is that

  1. Uninstall Office 365
  2. Run Window Update to 8.1 free and you can find in App store on Window 8
  3. Reinstall

Very easy not use SFC or anything else like install DLL from third party ...If you do this and effective, give me 1 like 

thanks

2nd solution of Michael Samson 

Hi Everyone,

Assuming you're like me and want to stick with Windows 8 for one reason or another, here's how to fix this in 5 minutes:

1. Open a Windows command prompt.

2. Type the following, then press Enter:

cd "\Program Files\Common Files\microsoft shared\ClickToRun"

3. You are now in the ClickToRun folder. Now type the following, then press Enter:

officec2rclient.exe /update user updatetoversion=16.0.12730.20352

4. This will launch the installer and will install the update (in this case a rollback). Wait for the update to completely finish. It will have a success message when done.

5. Now launch Outlook and immediately go to the File Menu > Office Account > Update Options, and completely disable all updates. This will prevent the auto-updates from running and causing the same problem again.

Please note that I tried rolling back to several versions, and you need to go back to the version above to fix this issue.

For reference it is this version:

Version 2004 (Build 12730.20352)

https://docs.microsoft.com/en-us/officeupdates/current-channel#version-2004-may-21

3rd Solution of marco60cr you can download and install offline image (64bit 16.0.12527.20482) 

Just login to your Microsoft Account, Go to your Subscriptions. Select Microsoft 365. Install. Select Other Options, Download Offline Installation

----> Microsoft please help us to resolve this problem, We need to use the latest update version as money we paid on window 8

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2020-07-18T23:31:22+00:00

Hi Everyone,

Assuming you're like me and want to stick with Windows 8 for one reason or another, here's how to fix this in 5 minutes:

1. Open a Windows command prompt.

2. Type the following, then press Enter:

cd "\Program Files\Common Files\microsoft shared\ClickToRun"

3. You are now in the ClickToRun folder. Now type the following, then press Enter:

officec2rclient.exe /update user updatetoversion=16.0.12730.20352

4. This will launch the installer and will install the update (in this case a rollback). Wait for the update to completely finish. It will have a success message when done.

5. Now launch Outlook and immediately go to the File Menu > Office Account > Update Options, and completely disable all updates. This will prevent the auto-updates from running and causing the same problem again.

.....

Please note that I tried rolling back to several versions, and you need to go back to the version above to fix this issue.

For reference it is this version:

Version 2004 (Build 12730.20352)

https://docs.microsoft.com/en-us/officeupdates/current-channel#version-2004-may-21

.....

I hope this helps some other people. =)

Microsoft, please, fix this issue so people like me can have the updates we're paying for. We all know Windows 8 is old, but some of us cannot easily update to 8.1.

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  1. Suzanne S Barnhill 279.4K Reputation points MVP Volunteer Moderator
    2020-07-15T17:12:52+00:00

    Can you confirm whether you are using Windows 8 or 8.1? One of the Microsoft Word product group is looking into this.

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  2. Anonymous
    2020-07-15T14:47:59+00:00

    Hi all,

    Sorry for the inconvenience to your work, based on your feedback, we have tested on our side using the current latest version 2006 (Build 13001.20384), but we cannot reproduce the issue, Word works perfectly.

    After further investigation, we found that the "api-ms-win-core-version-l1-1-1.dll" is a Windows system file, but Word needs to rely on it to work. In this case, could you please whether there is a "api-ms-win-core-version-l1-1-1.dll" file under C:\Windows\SysWOW64\downlevel or C:\Windows\System32\downlevel ?

     

    If the file is indeed not lost, please try to completely uninstall through SARA tool, you can download it from https://aka.ms/SaRA-officeUninstallFromPC.

    Then please install Office from the scratch to see if Word can back to work.

    Besides, press Win + R to open "Run" and then type winver to take a screenshot of the Windows OS version, it would be helpful for us to better narrow down the cause, your understanding and cooperation will be highly appreciated.

     

    Best Regards,

    Arck

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  3. Anonymous
    2020-07-15T12:49:41+00:00

    I now have the same problem after yesterday's update from Microsoft. I need Word as part of my business.  Somebody help!!

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  4. Anonymous
    2020-07-15T04:10:22+00:00

    Hi @Arck Tang MSFT Can you talk to Microsoft office 365 to fix this error on new ver 2006 13001.2034

    I see that have realease new update but this is the same error 

    thanks a lot

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