Solution for office 365 error api-ms-win-core-version-l1-1-1.dll on windows 8(64bit)

Anonymous
2020-07-14T12:24:11+00:00

1st Solution

Hi all many people using windowns 8 have this problem 2 days ago when Office 365 upgrade to version 2005 13001.yyyy

After 1 period of time repair my error this is my solution very easy

Reason for this problem is that Window 8 doesn't support Apps version on store, cause Word cannot work and run error like  api-ms-win-core-version-l1-1-1.dll on windows 8(64bit)

The best way is that

  1. Uninstall Office 365
  2. Run Window Update to 8.1 free and you can find in App store on Window 8
  3. Reinstall

Very easy not use SFC or anything else like install DLL from third party ...If you do this and effective, give me 1 like 

thanks

2nd solution of Michael Samson 

Hi Everyone,

Assuming you're like me and want to stick with Windows 8 for one reason or another, here's how to fix this in 5 minutes:

1. Open a Windows command prompt.

2. Type the following, then press Enter:

cd "\Program Files\Common Files\microsoft shared\ClickToRun"

3. You are now in the ClickToRun folder. Now type the following, then press Enter:

officec2rclient.exe /update user updatetoversion=16.0.12730.20352

4. This will launch the installer and will install the update (in this case a rollback). Wait for the update to completely finish. It will have a success message when done.

5. Now launch Outlook and immediately go to the File Menu > Office Account > Update Options, and completely disable all updates. This will prevent the auto-updates from running and causing the same problem again.

Please note that I tried rolling back to several versions, and you need to go back to the version above to fix this issue.

For reference it is this version:

Version 2004 (Build 12730.20352)

https://docs.microsoft.com/en-us/officeupdates/current-channel#version-2004-may-21

3rd Solution of marco60cr you can download and install offline image (64bit 16.0.12527.20482) 

Just login to your Microsoft Account, Go to your Subscriptions. Select Microsoft 365. Install. Select Other Options, Download Offline Installation

----> Microsoft please help us to resolve this problem, We need to use the latest update version as money we paid on window 8

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2020-07-18T23:31:22+00:00

Hi Everyone,

Assuming you're like me and want to stick with Windows 8 for one reason or another, here's how to fix this in 5 minutes:

1. Open a Windows command prompt.

2. Type the following, then press Enter:

cd "\Program Files\Common Files\microsoft shared\ClickToRun"

3. You are now in the ClickToRun folder. Now type the following, then press Enter:

officec2rclient.exe /update user updatetoversion=16.0.12730.20352

4. This will launch the installer and will install the update (in this case a rollback). Wait for the update to completely finish. It will have a success message when done.

5. Now launch Outlook and immediately go to the File Menu > Office Account > Update Options, and completely disable all updates. This will prevent the auto-updates from running and causing the same problem again.

.....

Please note that I tried rolling back to several versions, and you need to go back to the version above to fix this issue.

For reference it is this version:

Version 2004 (Build 12730.20352)

https://docs.microsoft.com/en-us/officeupdates/current-channel#version-2004-may-21

.....

I hope this helps some other people. =)

Microsoft, please, fix this issue so people like me can have the updates we're paying for. We all know Windows 8 is old, but some of us cannot easily update to 8.1.

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30+ people found this answer helpful.
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  1. Anonymous
    2020-07-19T23:00:27+00:00

    Glad I could help! =)

    I knew I had to share this solution, since it was obviously going to help a lot of people.

    Now I just hope that Microsoft fixes the root problem so we're not all left without Office 365 updates.

    Was this answer helpful?

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  2. Anonymous
    2020-07-19T17:15:23+00:00

    Hi Everyone,

    Assuming you're like me and want to stick with Windows 8 for one reason or another, here's how to fix this in 5 minutes:

    1. Open a Windows command prompt.

    2. Type the following, then press Enter:

    cd "\Program Files\Common Files\microsoft shared\ClickToRun"

    3. You are now in the ClickToRun folder. Now type the following, then press Enter:

    officec2rclient.exe /update user updatetoversion=16.0.12730.20352

    4. This will launch the installer and will install the update (in this case a rollback). Wait for the update to completely finish. It will have a success message when done.

    5. Now launch Outlook and immediately go to the File Menu > Office Account > Update Options, and completely disable all updates. This will prevent the auto-updates from running and causing the same problem again.

    .....

    Please note that I tried rolling back to several versions, and you need to go back to the version above to fix this issue.

    For reference it is this version:

    Version 2004 (Build 12730.20352)

    https://docs.microsoft.com/en-us/officeupdates/current-channel#version-2004-may-21

    .....

    I hope this helps some other people. =)

    Microsoft, please, fix this issue so people like me can have the updates we're paying for. We all know Windows 8 is old, but some of us cannot easily update to 8.1.

    I would like to sincerely thank you Michael for the proposed solution.

    It is not just a solution that works, it is above all a sharing, and without this sharing, we do not move forward.

    I could have looked for weeks without finding a solution, but thanks to you, that's it, it's resolved.

    Thanks Mike, you are awesome!

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  3. Anonymous
    2020-07-18T21:51:52+00:00

    Thank you again. I just tried this and it solved my problem, too. Word (and Powerpoint) are now working again and don't run into any issues anymore.

    It sucks to not be able to have any further updates, but I prefer this to having to buy a new computer.

    Made a safe backup of the offline installation image (64bit 16.0.12527.20482).

    Hello

    Where did you find the image (64bit 16.0.12527.20482) ?

    I have exactly the same problem, Windows 8, impossible to upgrade to 8.1.

    Thank you for your help.

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  4. Anonymous
    2020-07-18T09:28:08+00:00

    Thank you again. I just tried this and it solved my problem, too. Word (and Powerpoint) are now working again and don't run into any issues anymore.

    It sucks to not be able to have any further updates, but I prefer this to having to buy a new computer.

    Made a safe backup of the offline installation image (64bit 16.0.12527.20482).

    Was this answer helpful?

    0 comments No comments