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When I create macros in the 2019 version of Word for Mac as a way of opening frequently used files, the macros work immediately after I create them, but then anywhere from a few minutes to a day later I get the following error message: "Sorry, we can't find your file. Was it moved renamed or deleted." I didn't have this problem with the previous version of Word for Mac or any of the earlier versions of Word I used from back to about the late 1980s, tho those were for Windows-based PCs.
Does anyone have any idea what's causing this problem and how to fix it?
FYI, I'm creating the macros the way I always did, clicking on Tools, then Macros, then Record Macro, then entering in the Keyboard Shortcut box the keys I want to use, then opening the file I want to create access to, then going back to Tools and clicking Macros and End Recording.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I did use use the feedback tool the last time you suggested it--a few days ago?--and so far have received no reaction. However, I realize that I may not get a reply.
As I said in my last reply I haven't moved or renamed any of the files or their enclosing folders. I don't know what the startup volume is, but I haven't moved or renamed anything related to my Word files, or anything else for that matter since I got the 2019 professional version of Word about a month ago, or, for that matter since Apple had me partition my hard drive last year.
I just sent you a reply that hasn't appeared in the thread, affirming that I've never moved or renamed the files in question or the enclosing folders, I haven't changed anything else relating to these files since I partitioned my computer last year, well before I bought the 2019 professional version of Word this year.
But I just went into word and found that the macro for Calendar was still working, tho the macro for Frequently Called Numbers (FCN) stopped working from Calendar yesterday. However, when I closed FCN and tried the macro again from Calendar, it worked.
This seems to suggest that the macros don't work on documents that are open, and I generally have several documents open at a time. However, I had Calendar open when I was able to access it using the macro for it from Frequently Called Numbers, and once I'd reopened FCN I was able to access it from Calendar even tho it was already open. In addition I was able to access both Calendar and FCN when open using the macros while in other documents, so if having the target document open is causing the macro not to work, it isn't doing so consistently. Moreover I never had this problem with the 2010 version of Word.
It certainly seems to me like something peculiar is going on with macros in the 2019 version of Word, unless the problem is with my computer, but that doesn't seem probable to me, since it has the same apps on it as my MacBook with the still working version of Word 2010, and Cliff mentioned earlier in this thread that he was able to reproduce the problem.
Hi
I re-ran my tests. Whether or not the target document was open, the code runs to completion without error.
I don't remember whether or not I already offered this suggestion, but perhaps your file system needs a tune-up. It certainly can't hurt to check your volumes.
Once again, Jim, I appreciate your patience and sticking with me on this, but I've just encountered a new problem. After reading your latest message, I checked the two macros I created yesterday. They were still working, and I tried to create a third one for further verification, but in the process I did something wrong, I'm not sure what, and when I try to use any of the macros, I now get an error message reading
Microsoft Visual Basic
System Error
I tried to access Visual Basic Editor under the Macros Tool and wasn't able to. The rainbow wheel just kept spinning, because of the system error, I suppose. I then went into the list of macros in the Macro Tool and tried to delete the macro I was working on when the error message first appeared, but when I clicked on delete I got the error message. I then ran Disk Repair hoping that might fix the problem. It ran quickly and successfully, but that didn't fix the problem. Perhaps uninstalling Word and reinstalling it would solve the problem, but I don't want to do that if there's a simpler and more direct way of doing it. Can you offer any guidance?