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When I create macros in the 2019 version of Word for Mac as a way of opening frequently used files, the macros work immediately after I create them, but then anywhere from a few minutes to a day later I get the following error message: "Sorry, we can't find your file. Was it moved renamed or deleted." I didn't have this problem with the previous version of Word for Mac or any of the earlier versions of Word I used from back to about the late 1980s, tho those were for Windows-based PCs.
Does anyone have any idea what's causing this problem and how to fix it?
FYI, I'm creating the macros the way I always did, clicking on Tools, then Macros, then Record Macro, then entering in the Keyboard Shortcut box the keys I want to use, then opening the file I want to create access to, then going back to Tools and clicking Macros and End Recording.
A family of Microsoft word processing software products for creating web, email, and print documents.
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Dear Richard_1931，
Have you tried the macros above? Welcome to share any updates when you have time if you need further help on this issue.
Best Regards,
Cliff
Dear Richard_1931，
After checking with more resources at our side, I’d like you to insert the following example code to create macros via Tools>Visual Basic Editor>Insert>Module to open the existing files. You may need to change the file paths based on your environment.
Sub OpenDoc()
Documents.Open FileName:=" /Users/xx/Desktop/test2.docx", ReadOnly:=False
End Sub
For your reference: Documents.Open method (Word)
Best Regards,
Cliff
As I mentioned earlier, you can get version 16.29 for testing by joining the Insider Fast program. At the moment, users have posted to the forum that the problem is fixed for Word, but not yet for Excel. Here's instructions for joining Office Insider (requires an Office 365 subscription). Insider Fast builds are updated approximately weekly.
Office Insiders - insider.office.com
Version 16.28 is the latest general release build, and it is known to have the problem. 16.29 will be released generally about the 2nd week of next month. Whether or not it will have the fix depends on the results of testers using Insider Fast builds. If you want to provide feedback, join Insider Fast.
I called Microsoft sales to ask whether they had version 16.29 of Word. They said they didn't know! and connected me with someone in tech support who said that the latest version they have is 16.28 issued August 13. I asked him if he had Word on his computer and if it was up to date. He assured me that he did and that it was, Is it possible that there's a new version of Word that some people in Microsoft tech support don't know about? This is crazy-making.
Hi
Other users have reported that the problem is fixed in Word version 16.29, but not yet in Excel.