A family of Microsoft relational database management systems designed for ease of use.
Hi Chris,
The most effective way to engage us is by creating a support case. Start from this webpage
https://support.microsoft.com/en-us
and click the "Contact Us" link. There are multiple options, depending on the product and how you want to communicate with us.
In this particular case, I agree that it's not obvious which product or path to choose. To some, it would appear to be an Office product issue, when it turns out to have been a change to a Windows component (oleaut32.dll), but you wouldn't have known that unless we told you.
When you are the developer of the software in question, and your software is having an issue with Microsoft components, it's almost always best to choose the developer tools you used when asking for a support case. But if you used Visual Basic 6, you won't find that as an option, since we no longer support VB6 development. I know, it's frustrating. If you created an app with VB6 and feel certain that a Microsoft change has caused your app to break (as was the case when our update to oleaut32 broke several VB6 apps and VBA scripts), choose Visual Studio as the product, and it will end up with the correct team. We can help work it out from there.
If it was a VBA script in an Office product (Excel, Word, etc.), then choose Office as the supported product, and choose subtopics related to scripting.
In both cases this time, the resolution will actually come from Windows product engineering, since the shared oleaut32 is used across many other products, and it just happens to have caused problems with apps using SafeArrays and Variants, which are most commonly used in VB6 and VBA (but also used in some C++ apps). This particular regression was related to trying to copy an empty safearray to a variant. But you probably wouldn't know that just because your code called a function with an empty ParamArray, or tried to assign Array() to a variable.
Whenever possible, choose the product in use that requires the most technical specialty, and you'll get more advanced support.
Scot