Copy and Paste Text from OneNote mobile iOS app to the Messages App

Anonymous
2019-09-28T18:02:18+00:00

When I try to copy and paste text from the OneNote mobile iOS app to the Messages app, it pastes an HTML file with the text instead of only the text.  This is a new issue. In the past, I was always able to copy text from OneNote, and paste the text to the Messages app.  I cannot find any settings in the OneNote app or the Messages app that would seem to help.

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  1. Anonymous
    2019-10-02T23:59:49+00:00

    Thanks, Bob.  Apple Support was able to replicate the problem on their end today, so they are going to discuss it with their engineering team.  

    I just realized I didn't answer your question about how I can tell whether it is plain text or HTML.  The HTML file is a little icon with the letters "html" on it, and underneath the icon it has a file name in the format "FILE_NNNN.html," where "NNNN" is a different number for each paste.

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  2. Anonymous
    2019-10-03T05:00:45+00:00

    Thanks, Bob.  Apple Support was able to replicate the problem on their end today, so they are going to discuss it with their engineering team.  

    I just realized I didn't answer your question about how I can tell whether it is plain text or HTML.  The HTML file is a little icon with the letters "html" on it, and underneath the icon it has a file name in the format "FILE_NNNN.html," where "NNNN" is a different number for each paste.

    I wanted to ad that I am having same issue since the same update. I did go into Apple for help and they proved that it is a OneNote issue not being updated for Apples current releases.

    If copy and paste from email or EverNote and then past into IOS message app they work just fine.

    But use OneNote and get the little icon html. Once you get that the person receiving would have to double click the icon to open and then it’s contents are so small and frustrating to read.

    Looking forward to an update from OneNote on this issue.

    I am a heavy user of coping notes and pasting so I hope this gets resolved in a timely manner.

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  3. Anonymous
    2019-10-18T03:57:13+00:00

    If you come up with a solution please let me know, mine started doing the same thing since the last update

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  4. Anonymous
    2019-10-18T04:28:47+00:00

    I spent time with Apple Support a few weeks ago and they were able to reproduce it. They thought it was most likely that OneNote needs to be updated.

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  5. Anonymous
    2019-10-18T19:02:28+00:00

    Im having this same copy / paste issue after my iphone updated to latest iOS.

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