Microsoft respects your privacy, but, I cannot click on, and CLOSE?

Anonymous
2019-11-02T16:17:50+00:00

Microsoft  respects your privacy, but, I cannot click on, and CLOSE?  When trying to close the Microsoft Office 365, it will not let me close, but, does say Click on Word, etc.!

Microsoft 365 and Office | Word | For home | Windows

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  1. Anonymous
    2019-11-02T18:00:55+00:00

    Dear George,

    From your description, it seems that you are using the Office for Mac applications and the  privacy message won’t go away in your environment.

    If yes, I first suggest you try the following to see the result.

    a. Close all Office 365 app for Mac applications and back up all Office files.

    b. From Finder Go/Go to Folder (Shift+Cmd+G).

    c. Enter "~/Library/Containers" and press Go (Return key).

    d. Find the "com.microsoft.word" folder(as well as other Office applications’folders).

    e. Select and delete that folder using File/Move to Trash (Cmd+Delete).

    f. Restart the Mac.

    Best Regards,

    Cliff

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  2. Anonymous
    2019-11-02T22:02:28+00:00

    No, I am running a PC with Windows 10!

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  3. Anonymous
    2019-11-02T22:41:56+00:00

    Dear George,

    Thanks for your updates and confirmation.

    Could you upload a full screenshot of the Account page in the Word application you are using for our reference? You can access the page via clicking on File>Account.

    Note: Remove any private information before uploading the screenshots.

    Meanwhile, I suggest you go to Control Panel with the administrator right>Programs>right-click on the Office applications’ icon>Change>Online Repair, restart the computer and then do a test to see the result.

    Best Regards,

    Cliff

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  4. Stefan Blom 353.6K Reputation points MVP Volunteer Moderator
    2019-11-03T12:31:09+00:00

    The dialog box should have an Accept button so that you can confirm the agreement. If you can't see the whole dialog box, you may have to temporarily change the resolution for your monitor and then try again.

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  5. Anonymous
    2019-11-05T07:18:08+00:00

    Dear George,

    Welcome to share any updates when you have time if you need further help on this issue.

    Best Regards,

    Cliff

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