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Hello all,
I've been working with Microsoft support and they're unwilling to assist in this manner, shockingly. However, they suggested I post here on the forum to see if anyone has any answers.
In short, my slicers are blurry. This clearly seems to be a bug, so not sure anyone will have answers, but has anyone experienced this? The slicers are blurry across files, and I've restarted the system. Interestingly, the slicers are not blurry when viewing the same files online. So, this must be a visualization issue within excel itself - not a file issue.
I've tried uninstalling & reinstalling Microsoft Office.
Thoughts anyone?
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Morning Jesper,
Thanks for the prompt to check. Interestingly, it's working on my end now. I noticed the other day that Microsoft pushes an update to Excel, and now things are working. Looks like it was a Microsoft thing after all, as things look now. Have you updated?
Waqas this is a PUBLIC forum.
Since you took this private needlessly, the rest of us are still in the dark. What version of Mac OS is involved on what version of the operating system?
PLEASE STOP being rude to the rest of us here.
Hi Jim,
I'm using 10.15.2 - apologies, saw that posted above.
In defense of Waqas' strategy, he was asking me to send actual excel workbooks that may have had identifying information. I was able to create dummy workbooks that did not, but I appreciate the attempt at providing privacy. Waqas also responded directly here with his response, and did not attempt to move the conversation to a private one.
Just wanted to clarify, and thanks in advance Jim for any additional insight you might have.
Hi TCCarnuel,
We appreciate that you spent your precious time doing those tests and shared the test results with us. I do understand the inconvenience it has made and apologize for it. And we’re still glad to help you.
Glad to hear this issue will not replicated with another user profile. It seems issue is related to local settings had affected the application and as “Rohn007 MVP” mention it might be related to video driver on mac.
I found following article related to updates software on mac you may refer this article and see if any improvement.
How to update the software on your Mac.
Set graphics performance on MacBook Pro.
Meanwhile also please contact Apple supportregarding to video drive on Mac OS for further assistance.
***Disclaimer:***Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.
@Jim, I apologize for it and we just asked to OP to provide workbook via PM because of if OP workbook have confidential information then to protect confidential information in public.
Regards,
Waqas Muhammad
Good morning Waqas,
Thanks for these articles. My mac has been up to date, so that's not an issue. Must be some other issue. It's strange that I'm only experiencing this issue with excel, and only in this way. You'd think I'd see a problem more broadly. I also have a pretty good GPU, so I doubt it's a matter of load. In any case, I'll follow up with Apple support.
Thanks for your assistance!