Excel slicer bug - slicer options are blurry

I think the same? Except I did the direct download (download the file from Microsoft and install) instead of installing from the app store. Not sure which version you have. Maybe they'll push the update to you sometime soon? And I could be wrong about the update - maybe it was another microsoft update? I'm showing version 16.34 on my end.

Hi TCCarnuel,

Thanks for posting back and sharing updates with us.

We again test on our side, we create multiple worksheets and copy the data from one sheet to another workbook and after resized all slicers works as expected.

As you mention, “The issue does**not happen for me with all slicers or in all worksheets, and it is replicated when I copy and paste data into a new workbook”. We want to confirm does issue happened to specific data workbook.

Meanwhile, we want to confirm which type of file format of problematic workbook for mac.

Also, if issue happened to specific data Excel file could you please share with us Excel sample file then we will investigate further in your side.

To share a Excel sample file via this way, upload  file into your OneDrive and share the link  with us Share OneDrive files and folders. And you can provide us link via private message.

Note: By clicking Anyone with the link.

Thanks for your understanding.

Regards,

Waqas Muhammad

Good morning Waqas,

Thanks for your reply. The issue does not happen for me with all slicers or in all worksheets, but it does happen in multiple worksheets, and it is replicated when I copy and paste data into a new workbook. In other words, the issue with both persist and pervasive, but like you I can create slicers that do work correctly, and have many such functioning slicers in my worksheets at present.

Follow-up observations: The slicers become blurry when resizing to a larger size. When I first create a slicer, it's not blurry. When I resize it to make it larger, it becomes blurry. If I make it smaller again, the blurriness goes away. This seems like a bug with the visualization engine of excel. The issue seems to occur on all slicers for me, so the issue does now appear to be consistent - it's only happening with some slicers because I've only resized some slicers.

I have also ensured that office is up-to-date, and again have reinstalled Office 365. The issue has been happening for 2 weeks now.

Excel version 16.33 (20011301)

Mac OS: 10.15.2

Hi TCCarnuel,

Thanks for posting the query here in the community. I apologize for all the inconvenience.

Per your description, slicers are blurry in Excel 365. We test in our side Excel version 16.33 PivotTable slicers, Table Slicers, and PivotChart slicers can work as expected. See below is my test image.

To move further**, ensure your Office have the latest updates**. Here’s how to install updates:

In any Office application, go to the Help menu and choose Check for Updates to launch the AutoUpdate app. Let AutoUpdate install updates and then restart your Mac.

Also, You can set up Mac in safe mode according to this article: Start up in safe mode. This can help you troubleshoot whether it is caused by third-party software.

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

If the problem persists, can you please provide the following information for moving further:

1. Excel application version with detail build number. (Open Excel application> Click on Excel in Menu bar> About Excel)
2. macOS version. (Click on Apple icon> About Mac)
3. Do all the Excel documents have the same problem? You can create a new one to check if the same problem will occur. If the problem only happens on a specific document, you can copy the content of problematic file and paste it into a newly created file to continue the work. 

Appreciate your patience.

Regards,

Waqas Muhammad