Insert Comment option is missing from right-click menu

Anonymous
2019-03-09T21:28:27+00:00

I am using Excel 2016 on Windows 10. Today, the "Insert comment" option disappeared from the right-click pop-up context menu. When I right-click on a cell with no comment, there is no option to add one. If I right-click on a cell with a comment, I can edit or delete the comment. On the Insert tab of the ribbon, the Comments section is grayed out. This problem is affecting all spreadsheets that I have tried.

I googled the problem and tried every solution offered but none of them worked. How can I add comments to cells again?

Thank you

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2020-05-03T17:55:47+00:00

    I had to chat with 3 support technicians including one supervisor for 4hours to successfully Uninstall and reinstall all the Microsoft apps.

    Not sure what is the problem...

    Both support technicians updated the apps to the latest version and supervisor acknowledged it but apps installed is still the old version...

    So Supervisor had to Uninstall and reinstall to get most updated version...

    Once the most updated version is installed, I can get both comment and note from 1.review tab, 2.mouse right click and short cut.

    Thank you Jazfin for replying. Hope this chat can continue to help others with the same problem.

    Jackie

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  2. Anonymous
    2020-05-03T15:09:47+00:00

    Can you click the Review tab and then under the Comments group click the New Comment bubble as an alternative? Can also try All Commands under File tab > Options > Customize Ribbon > select All Commands and then scroll down to Comments (use the right arrow to add it to the R box)?

    Hope this works!

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  3. Anonymous
    2020-05-03T15:01:58+00:00

    Good morning, I am wondering if you've tried shutting down and restarting the computer? I had the same problem (although Shift +F2 worked as a substitute). I think that the comments re appeared on the R click drop down menu only after I shut down and restated everything.

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  4. Anonymous
    2020-05-03T14:36:25+00:00

    Hi Darleen,

    I have exactly the same problem today. My Microsoft excel version is Microsoft excel 2019 MSO. When i right click my mouse i cannot find the insert comment option. I tried rebooting my computer and after the reboot i could not find insert comment option too when i right click mouse. My Shift+F2 function also not functioning. What do i need to do get the insert comment?

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  5. Anonymous
    2020-02-19T22:26:55+00:00

    I posted a few days ago that the Insert Comment feature/option while R click in Excel on a cell disappeared, it's active again today and no need for the workaround(s) anymore.

    Only change between my post a few days ago (with the problem) and today (without the problem) is that I had Shut Down my computer at one point, although I'm not exactly sure when the Insert Comment upon R click re activated.

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