Hi all, Since version 2001 2430.20050 , Excel is no longer responding as it should : Save as - Browse : no exporer window is shown New file - Save : file is not saved, on exit excel the confirmation window is shown every time over when replying "yes" on the question to save the file file - options - addins - manage excel addins : when clicking the button, excel crashes Tried this on different hardware with different accounts, they all react the same. A solution is highly apreciated. Best regards, Kris

We have the same problem here on multiple machines. Using german language. Excel crashes when you try to print. Also I noticed, that the preview colours for colouring a cell dont match the actual colour. For us only a clean reinstall solved the issue.

We are using dutch language, didn't try your solution. We had to uninstall Office, and do a full re-install. That solved the problem for us. Online repair (full) wasn't effective in our case. Best Regards, Kris

Hi Kris, We have experienced these exact problems across our organization/customers today. Aswell as Excel crashing when trying to print. The only way we were able to solve the issue was to completely reinstall the Office installation......

Are you using Office in French Language ? If yes, try to switch to english as proposed here : https://answers.microsoft.com/en-us/msoffice/forum/all/problem-with-excel-in-french-language/04982dcd-234b-4284-99dc-5a6cf9dd7055 It solved the problem for me.

Excel crash after update to version 2001 12430.20050

Anonymous

Hi all,

Since version 2001 2430.20050 , Excel is no longer responding as it should :

Save as - Browse : no exporer window is shown
New file - Save : file is not saved, on exit excel the confirmation window is shown every time over when replying "yes" on the question to save the file
file - options - addins - manage excel addins : when clicking the button, excel crashes

Tried this on different hardware with different accounts, they all react the same.

A solution is highly apreciated.

Best regards,

Kris

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous

Hi All,

Related Microsoft team stated that this incident i.e. OP200466 has been resolved as of Saturday, January 18, 2020, at 4:26 PM UTC. Affected users can download an update that will fully mitigate this issue. If still problem persists, you can feel free to post back to us.

Appreciate all your patience and time.

Best Regards,

Chitrahaas

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45 additional answers

Anonymous

2020-01-17T06:50:10+00:00

We have the same problem here on multiple machines. Using german language. Excel crashes when you try to print. Also I noticed, that the preview colours for colouring a cell dont match the actual colour.

For us only a clean reinstall solved the issue.
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Anonymous

2020-01-16T15:45:03+00:00

We are using dutch language, didn't try your solution. We had to uninstall Office, and do a full re-install. That solved the problem for us. Online repair (full) wasn't effective in our case.

Best Regards,

Kris
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Anonymous

2020-01-16T14:31:24+00:00

Hi Kris,

We have experienced these exact problems across our organization/customers today. Aswell as Excel crashing when trying to print.

The only way we were able to solve the issue was to completely reinstall the Office installation......
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Anonymous

2020-01-16T14:25:57+00:00

Are you using Office in French Language ?

If yes, try to switch to english as proposed here : https://answers.microsoft.com/en-us/msoffice/forum/all/problem-with-excel-in-french-language/04982dcd-234b-4284-99dc-5a6cf9dd7055 It solved the problem for me.
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1 person found this answer helpful.

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