Word for Mac 16.25 cannot remember window size

Anonymous
2019-05-15T13:06:49+00:00

I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

Original Title: Word for Mac 16.25

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2019-05-16T09:46:48+00:00

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

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  1. Anonymous
    2019-05-21T12:38:17+00:00

    Thank you, pineman, that seems to have resolved the matter for me.  Much appreciated!!

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  2. Anonymous
    2019-05-21T12:47:59+00:00

    Any ideas on how fast fixes trickle down to non-beta testers? I try to stay out of beat programs...though the reason i do that is to avoid stupid bugs like this one so maybe there is no point in only downloading the "stable" versions

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  3. Anonymous
    2019-05-21T18:19:13+00:00

    I am using Microsoft Word Version 16.25 for Mac with an Office 365 Subscription.  

    All of a sudden, possibly after the recent update, every time I open an existing word document or a create a new file, the window is small (about 5x7) and appears in or near the upper left hand part of the screen.

    I have hundreds of files that I now need to drag to the sides/bottom of my screen manually so that they will open on the entire screen next time I use them.  This is very frustrating!

    Who at MS decided that it is to the users' advantage to work with a 5x7 window?  By the way, Excel is doing it too!

    Hope there is a fix soon.

    Ingrid

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  4. Anonymous
    2019-05-21T21:51:08+00:00

    Just adding that I have the same issue with, of course, my 365 Word for Mac Version 16.25 on an iMac, using Mohave Version 10.14.4, and on a MacBook Pro, using all of the aforementioned.

    Finally, after more than an hour of doing much of what has been described by others attempting to fix the new-document default size to a reasonable/its former size, one which I can go to work on immediately, rather than having to resize it, I came across this forum and now see this is a bug that has to be fixed in a future update.

    I add my hope that Microsoft will fix this bug in a timely manner.

    Thank you.

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