Word for Mac 16.25 cannot remember window size

Anonymous
2019-05-15T13:06:49+00:00

I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

Original Title: Word for Mac 16.25

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2019-05-16T09:46:48+00:00

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

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  1. Anonymous
    2019-05-18T08:05:22+00:00

    "For affected users to easily identify the information, this thread will be closed."

    If you are responding to posts and immediately closing threads, maybe it would be a better idea to take down the closed threads? They are filling microsoft forums with unhelpful, out of date, dead ends 

    Not sure how long a fix will take... after 3 years Word on ipad still doesn't accept i have a subscription, so won't work no matter how many times I raise the issue - I guess microsoft don't care about that problem.

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  2. Anonymous
    2019-05-18T09:19:20+00:00

    I have exactly the same issue... after updating, whenever I open word, it opens in a small screen.

    Very annoying... I would appreciate it if you could resolve this ASAP. Thank you!

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  4. Anonymous
    2019-05-18T13:02:28+00:00

    1.  OS v 10.14.4

    2.  Saved files mostly open in the same window size as they were saved, though most-recently created and saved docs open in the small window  Small window seem always to apply to opening new documents, whether opened via Gallery or not, or Cmd N, or file>open

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