Word for Mac 16.25 cannot remember window size

Anonymous
2019-05-15T13:06:49+00:00

I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

Original Title: Word for Mac 16.25

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments
Answer accepted by question author
Anonymous
2019-05-16T09:46:48+00:00

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

Was this answer helpful?

40+ people found this answer helpful.
0 comments

151 additional answers

Sort by: Oldest
Most helpful Newest Oldest
  1. Anonymous
    2019-06-19T01:32:00+00:00

    Agreed; in 16.26, the difference is that the window that opens when program is started is now larger than the small window it used to be under 16.25.

    Was this answer helpful?

    0 comments
  2. Anonymous
    2019-06-19T17:59:10+00:00

    Agreed; in 16.26, the difference is that the window that opens when program is started is now larger than the small window it used to be under 16.25.

    At this point, we all seem to be talking among ourselves. There is no evidence -- none at all -- that Microsoft is even listening in.

    So I propose that, starting with this message, we all ask this simple question:

    Hey, Microsoft, are you doing anything to resolve the New Document window problem being discussed in this thread?

    If we get no response, we'll know that we're all being ignored and can begin to rely on LibreOffice, iWork, Google, and other comparable (and free) alternatives.

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-06-19T21:00:21+00:00

    Just downgrade to 16.24 and switch off all future "upgrades" and ignore Microsoft in the same way they ignore us.

    Of even better; "downgrade" to Word 2016. That is actually an upgrade.

    These are the only real-world solution.

    They don't give two hoots. So neither should we.

    I will repeat again: Excel has always had this problem. Instead of ever fixing it, they copied the problem to Word and Powerpoint.

    Typically Microsoft.

    I also have problems opening and saving documents with Word 2019.

    Word 2019 is a killer for productivity and highly frustrating.

    PS: it is cute that they changed my name from "Not a Microsoftfan" to Default Username 265.

    They do have time for that, apparently..............................

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments
  4. Anonymous
    2019-06-19T21:25:04+00:00

    There are several obstacles to your suggestions, as helpful as they're, clearly, meant to be.

    First, with a strictly Office 365 subscription, the downgrades are challenging. Second, I don't have the option to use Word 2016, since I never had the standalone, shrinkwrapped product. Third, 16.24 had the same problem. You'd have to go back to 16.10, but that's no longer available online.

    And with no input/response/involvement by Microsoft in this discussion, it's clear that we (or at least Mac users) are on our own. Fortunately, I "own" LibreOffice and iWorks and can always login to my Google account to use their free tools, as well.

    Was this answer helpful?

    0 comments