Word for Mac 16.25 cannot remember window size

Anonymous
2019-05-15T13:06:49+00:00

I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

Original Title: Word for Mac 16.25

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2019-05-16T09:46:48+00:00

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

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  1. Anonymous
    2019-06-16T15:29:25+00:00

    Good supposition. Shocking MS cannot solve this major annoyance instantly.

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  2. Anonymous
    2019-06-16T20:21:32+00:00

    No. I have used 16.26 and 2 iterations of 16.27 under the insider program, and the problem is not fixed. Documents that were saved at a certain size window tend to open at that saved size, but the behavior is erratic and not reliable. New documents always open in a small window that is larger than what happens in 16.26, but nowhere close to the size I want or that I have saved with other documents. This is still an irritant, and rather frustrating.

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  3. Anonymous
    2019-06-16T21:22:05+00:00

    Yes, but what happens when you do not open an existing saved document but simply launch Word, or create a new document? Surely Normal.dotm comes into play then?

    If it is not Normal.dotm, what does determine the defaults for new documents?

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  4. Anonymous
    2019-06-18T16:40:29+00:00

    I am now using 16.27 (19061700) which loaded today under the insider program. Previously saved documents open to the same size window as saved, which has been the case for me with previous builds of 16.27. There has been no change to new documents, which continue to open to a smaller window that occupies a little more than a quarter of the screen. I need to resize the window to my preferred dimensions. This is doable, of course, but is still a pain that was not present in 16.24, where new documents opened to the window size I had somehow set as preferred. I have found no way to preserve the desired window size for new documents in 16.25 and later versions.

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