Word for Mac 16.25 cannot remember window size

Anonymous
2019-05-15T13:06:49+00:00

I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

Original Title: Word for Mac 16.25

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2019-05-16T09:46:48+00:00

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

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  1. Anonymous
    2019-06-11T23:02:45+00:00

    It did NOT solve the Word problem. It would be really sad if you cannot uninstall 2019 and install 2016. Because that is exactly what I intend to do.

    Also because of saving and opening rights. Word 2019 has much more problems than just this Window size issue that they will never solve.

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  3. Anonymous
    2019-06-11T23:17:20+00:00

    error code 30088-28

    What do you mean by that? That you cannot uninstall 2019 to install 2016?

    yes

    Not true

    https://support.office.com/en-us/article/go-back-to-office-2016-for-mac-after-upgrading-to-office-2019-for-mac-d987c6c5-f077-45cc-8c13-08f0d2c69c65

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  4. Anonymous
    2019-06-12T10:44:30+00:00

    Yep...same problem here. And I had such high hopes when I saw the "Updates Available" greet me this morning.

    I'm not sure that a complete reinstall will fix the issue, and I'm not willing to even try. I suspect that this annoyance will eventually get fixed, and other weirdnesses will creep in to take its place.

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