Word for Mac 16.25 cannot remember window size

Anonymous
2019-05-15T13:06:49+00:00

I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

Original Title: Word for Mac 16.25

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2019-05-16T09:46:48+00:00

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

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  1. Anonymous
    2019-05-23T02:22:38+00:00

    Thanks for responding. I have received the same reply from a dozen Community folks so I guess I'll just have to wait. Fortunately its is not a big problem. However, I find it interesting that so many Community people know what the problem is but the Microsoft people I chatted with for three hours had no clue. That's really sad.

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  2. Anonymous
    2019-05-23T15:05:02+00:00

    Same here. I contacted Microsoft Office tech support and the lady told me it's Apple's problem and that i should contact Apple for resolution.

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  3. Anonymous
    2019-05-23T15:12:27+00:00

    If you update to the fast roll out update they have fixed the issue. This is essentially a beta but its very stable.  .

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  4. Anonymous
    2019-05-23T15:13:16+00:00

    seriously??? i would laugh if i wasn't so pissed.

    this is MS's software, not Apple's. What a joke. Their job is to design software for Apple's platform, not the other way around.

    Are developers even reading this thread I wonder?  Doesn't seem like a hard thing to fix. Like others have mentioned, this bug shouldn't  have made it past  beta

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