Word for Mac 16.25 cannot remember window size

Anonymous
2019-05-15T13:06:49+00:00

I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

Original Title: Word for Mac 16.25

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2019-05-16T09:46:48+00:00

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

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  1. Anonymous
    2019-05-30T13:00:51+00:00

    rsrghh

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  2. Anonymous
    2019-05-30T12:52:17+00:00

    Hello All,

    Been in contact with MS Premier Support (Ticket 14419220) and since the tech cannot replicate the issue, it seems it is not a big problem to them.  I asked for escalation but they are slow to invoke. 

    I have asked them to at least check this forum topic, but to no avail.

    If you want something to change, get onto MS Support and state the issue, refer this and other forum topics, and ask for escalation to the DEV team.

    Otherwise, this topic will be going on forever, or until an update fixes the problem inadvertently.

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  3. Anonymous
    2019-05-29T17:59:45+00:00

    This issue is a BIG problem for me. My Word now opens in a tiny/small window that is completely useless until I manually resize it. This takes up additional time (our most precious asset) and is frustrating. Word, in the past, remembered the size you used for its window and opened to that size every time. Need Word to do that again.

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  4. Anonymous
    2019-05-29T01:41:17+00:00

    "not a big problem" ?

    HE|_|_ YEAH IT IS

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