Word for Mac 16.25 cannot remember window size

Anonymous
2019-05-15T13:06:49+00:00

I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

Original Title: Word for Mac 16.25

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2019-05-16T09:46:48+00:00

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

Was this answer helpful?

40+ people found this answer helpful.
0 comments No comments

151 additional answers

Sort by: Newest
  1. Anonymous
    2019-05-30T20:40:35+00:00

    Thanks for your response but in view of my limited IT knowledge, trying to learn some other program would take much more time than simply pulling the bottom of the page down.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-05-30T20:20:32+00:00

    I have the same problem. Very irritating.

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-05-30T19:53:34+00:00

    Hi All,

    We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

    Issue description:

    After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

    Environment:

    Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

    Assessment:

    We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

    Thanks,

    Ran

    This doesn't help much when there is no existing document (and, most of the time, I'm creating a new document). So whether I'm opening Word or starting a new document after it's open, the window is one-third the length of a page. When I'm creating multiple documents each day, every new window confronts me with the same dilemma.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-05-30T19:51:40+00:00

    This is a really annoying problem.  While Microsoft works on fixing it, I've been using an app called Magnet that allows me to maximize window size with a keyboard command.  (It does all sorts of other things with window size and shape, too, I've just only used it to maximize windows.) Worth considering if you are as irritated by this glitch as I am.

    Was this answer helpful?

    0 comments No comments