Word for Mac 16.25 cannot remember window size

Same issue. The most frustrating thing was being gaslighted by MS support and told it's a Mac issue, not an issue with the update. Wasted a lot of time with support.

Still a problem at June 1 2019

Only thing is ALL my previous documents are also opening at the smaller size even when I do File > Open... and it's a document I was just using.

Mojave 10.14.4

Office 365

Word for Mac 16.25

irritating.

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

Your recommendation does not work all the time. It seems to work for the same session, but not always. Same thing with a new session, although fewer documents open to my preference in a new session. In all cases, when I start a new document, the window opens to a partial screen and nowhere close to my preference. The document window seems to be about 2/3rds of a screen high and perhaps half a screen wide, with a print view full page document at 88%. This is the case in Word version 16.27. In Word version 16.25 the window was smaller and nothing opened to the full page window I was accustomed to.

I use a 27 inch iMac and Word for Mac. The operating system is macOS Mojave 10.14.5. My preferred window for documents is scaled to the full height of the screen, less the top menu bar and the bottom program bar. On my monitor the window is about 12.5 inches tall. I size the window width to accommodate a print view of the document in full page scaled at 145% with about a quarter inch of blank space on either side. With the ribbon showing at the top of the window, this gives me a screen document the same size as a hard copy letter size page. I often have several documents in this size window open at the same time, and can display two complete pages at a time. I find this a great setup for editing and composing. This arrangement always worked with Word versions prior to 16.25. Saved documents would open to this size. New documents would start in this size window. That no longer is the case. I sincerely hope Microsoft can restore the former capability.

Om my Mac this solution was only a partial solution: it did make the Word window larger, but it still WILL NOT let me size it to my preference and have it always pull up that size. So, this is a work-in-progress (I hope!).