Word for Mac 16.25 cannot remember window size

Anonymous
2019-05-15T13:06:49+00:00

I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

Original Title: Word for Mac 16.25

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2019-05-16T09:46:48+00:00

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

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  1. Anonymous
    2019-06-03T23:47:45+00:00

    Is there any timeline for an update that you are aware of yet?

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  2. Anonymous
    2019-06-03T09:43:32+00:00

    Agree with every aspect of the above post. I have updated to 16.27 through the Insider programme, and this issue is still exactly the same. Why change the previous behaviour as it was prior to 16.25?

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  3. Anonymous
    2019-06-03T02:08:41+00:00

    "Om my Mac this solution was only a partial solution: it did make the Word window larger, but it still WILL NOT let me size it to my preference and have it always pull up that size. So, this is a work-in-progress (I hope!)."

    Also for me. Downloaded 16.27. Window is at least larger and better placed but it still does not remember settings after customising to what I want.

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  4. Anonymous
    2019-06-02T19:25:14+00:00

    Please fix this ASAP.

    It's. Driving. Me. MAD!

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