Word for Mac 16.25 cannot remember window size

Anonymous
2019-05-15T13:06:49+00:00

I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

Original Title: Word for Mac 16.25

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2019-05-16T09:46:48+00:00

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

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  1. Anonymous
    2019-06-19T21:00:21+00:00

    Just downgrade to 16.24 and switch off all future "upgrades" and ignore Microsoft in the same way they ignore us.

    Of even better; "downgrade" to Word 2016. That is actually an upgrade.

    These are the only real-world solution.

    They don't give two hoots. So neither should we.

    I will repeat again: Excel has always had this problem. Instead of ever fixing it, they copied the problem to Word and Powerpoint.

    Typically Microsoft.

    I also have problems opening and saving documents with Word 2019.

    Word 2019 is a killer for productivity and highly frustrating.

    PS: it is cute that they changed my name from "Not a Microsoftfan" to Default Username 265.

    They do have time for that, apparently..............................

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  2. Anonymous
    2019-06-16T07:17:34+00:00

    This has been going on for ever now.  The June 11 update does not even mention this issue. Are MS taking this seriously or shall I finally migrate to Pages?

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  3. Anonymous
    2019-05-22T03:43:14+00:00

    tells me that Microsoft configure did not  complete , show how to solve this problem

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  4. Anonymous
    2019-05-21T21:51:08+00:00

    Just adding that I have the same issue with, of course, my 365 Word for Mac Version 16.25 on an iMac, using Mohave Version 10.14.4, and on a MacBook Pro, using all of the aforementioned.

    Finally, after more than an hour of doing much of what has been described by others attempting to fix the new-document default size to a reasonable/its former size, one which I can go to work on immediately, rather than having to resize it, I came across this forum and now see this is a bug that has to be fixed in a future update.

    I add my hope that Microsoft will fix this bug in a timely manner.

    Thank you.

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