Word for Mac 16.25 cannot remember window size

Anonymous
2019-05-15T13:06:49+00:00

I just updated to word for Mac 16.25. Word no longer remembers the sizing of the document, and always opens to a very small window. Never happened before the update.

Original Title: Word for Mac 16.25

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2019-05-16T09:46:48+00:00

Hi All,

We have received several reports about the same issue recently. For others to easily identify the information here, I’m summarizing the issue as follows:

Issue description:

After updating to version 16.25 (190512), Word for Mac can no loner remember the window size closed last time. It always opens at a fixed size.

Environment:

Word for Mac version 16.25 (190512) on all three latest version of Mac OS.

Assessment:

We can reproduce the same behavior on our side. And we are reporting the issue to our related team for further investigation. Once there is any update, we will post back as soon as possible. As a workaround, you can open the Word for Mac application first and open the file from the recent list or from the File menu.

Thanks,

Ran

Was this answer helpful?

40+ people found this answer helpful.
0 comments No comments

151 additional answers

Sort by: Most helpful
  1. Anonymous
    2019-05-23T15:47:41+00:00

    Release is stable. Just upgrade for this one time until the main release is out then switch back to normal updates. Its a fix for today and shows they are working on it.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2019-05-23T15:21:49+00:00

    I'm a bit confused with all the posts, so to clarify:

    1. Is the promlem being addressed by Microsoft Support?  Some posts of late say it's a Apple problem.  I find this hard to believe since the problem occurred with the 16.25 update and rolling back to 16.16.10 resolves the issue.
    2. If Microsoft Support is aware of the situation, have they set a target date to resolve the issue?

    Thanks ahead of time...

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2019-05-23T15:20:37+00:00

    any idea how soon this beta will trickle down? I have no intention of switching to the beta program for any significant amount of time. if I download this one fast rollout and then immediately switch my settings back to the stable release track, will it keep this one until the next release?

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2019-05-23T15:13:16+00:00

    seriously??? i would laugh if i wasn't so pissed.

    this is MS's software, not Apple's. What a joke. Their job is to design software for Apple's platform, not the other way around.

    Are developers even reading this thread I wonder?  Doesn't seem like a hard thing to fix. Like others have mentioned, this bug shouldn't  have made it past  beta

    Was this answer helpful?

    0 comments No comments