Fonts not working on Microsoft word

Anonymous
2019-07-31T13:09:19+00:00

I've installed a few fonts that I want to use in Microsoft Word 365. They are open type fonts. They show up in my font selection choices in Microsoft Word but when I start to type it does not use the correct font. It uses a generic font. I know that it isn't a problem with the font itself because it works in other programs. Any solutions?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
Answer accepted by question author
Anonymous
2019-12-18T13:30:18+00:00

Be sure to extract the font from a zip file if it came that way. The option to install or install for all users will not be available if the font is still inside a zip file. 

Windows 10 makes it easy, though. In File Explorer, browse into the zip file to the font file. At the top of File Explorer, click the Extract (Compressed Folder Tools), then click Extract all. Follow the prompts, then, when the files are extracted, right-click and Install for All Users.

Was this answer helpful?

10+ people found this answer helpful.
0 comments No comments

40 additional answers

Sort by: Oldest
  1. Anonymous
    2020-04-11T08:21:44+00:00

    Hi Benjamin

    I'm having difficulty with fonts in Word. I have an Office 365 subscription and I'm using Windows 10.

    If I select text and then change the font using the dropdown menu on the home tab, I see the list of installed fonts with previews. Many of the fonts when selected, however, do not change in the document. The same fonts work okay in Adobe Photoshop.

    Many thanks,

    Matthew

    *** Email address is removed for privacy *** 

    Hi there,

    My name is Benjamin! I'm an expert Office user!

    The first thing I would recommend is to make sure the fonts are properly installed:

    -Click Start, point to Settings, and then click Control Panel.

    -Double-click Fonts.

    -On the File menu, click Fonts to place a check mark.

    -On the File menu, click Install New Font.

    -To verify that fonts are being displayed, look in a folder that contains font files (such as the Windows\Fonts folder).

    This question has come up before on the Microsoft forums and there are several other potential fixes. I have provided a link to this thread below, which you can peruse at your leisure.

    https://answers.microsoft.com/en-us/msoffice/fo...

    I hope this can help you in some way. Please reach out to me if you have any more questions!

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2020-06-18T06:12:21+00:00

    This is unbelievably frustrating. Just got a new laptop, installed my fonts and none of them are working (I'm a designer and use many different fonts in powerpoint). These fonts were literally just working yesterday! I tried the "install for all users" after extracting, on multiple fonts and they are not working! The font shows in the drop down list, but just displays in my document as a generic font. Paying a lot of money for 365, why are the fonts suddenly not working?!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2020-06-18T08:54:36+00:00

    This is unbelievably frustrating. Just got a new laptop, installed my fonts and none of them are working (I'm a designer and use many different fonts in powerpoint). These fonts were literally just working yesterday! I tried the "install for all users" after extracting, on multiple fonts and they are not working! The font shows in the drop down list, but just displays in my document as a generic font. Paying a lot of money for 365, why are the fonts suddenly not working?!

    In the end I contacted MS chat support and the tech assistant took control of my laptop to resolve the problem. Apparently Office 365 had not been installed correctly (?) and needed to be uninstalled and installed again. The tech assistant was confident that it would resolve the problem which it did.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2020-07-28T11:12:41+00:00

    Have been having this problem for months and thankfully Catherine's answer has helped for the most part.

    I deleted and reinstalled the fonts (for the hundredth time) but this time I right clicked and did "install for all users". This has worked for three of the fonts, but weirdly for two others in the same family of fonts from the same site, it's still not working :(

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments