OneNote 2010 all sections and pages are empty! Please help me!

Anonymous
2020-01-26T12:39:48+00:00

Hello all!

My notebooks are located in the OneDrive cloud storage. I can access and work with my notebooks via web-interface in browser and via OneNote app in my Android phone. But on the OneNote 2010 which is a part of Office 2010 I have this issue when I try to open my notebooks:

"There are no sections open in this notebook or section group"

Also when I try to open notebooks I receive this error message:

How can I solve this issue?

I would be grateful to you.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2020-01-29T18:20:57+00:00

    Same problem,  with everyone else:

    As I was working on Onenote 2010 (V14.0.7237.5000) (win10 PRO), my content started vanishing. I ended up with blanc workbooks. Nothing else showed. Neither sections or pages.

    I checked with my Ipad, Iphone, no problems there.

    So I visited onenote.com. Everything looked fine.

    I tried to "open in app" different pages (on the web). No way.

    Check with my local IT if there is any blocked port, none.

    HELP....

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  2. Anonymous
    2020-01-29T19:02:03+00:00

    Hi brunocallis,

    When you try to open in the app, what happens?

    Do the notebooks even show for selection to open?

    Are the pages not opening after you select a notebook?

    Any other information?

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  3. Anonymous
    2020-01-29T20:28:04+00:00

    MS is probably intentionally not reacting to this Onenote 2010 issue here or anywhere else in blogs. GrantSRobertson's post seems to bring it to the most likely point: https://www.reddit.com/r/OneNote/comments/eulxot/onenote_2010_notebooks_suddenly_disappeared/ffsr6yj/

    Thus: upgrade to at least Office 2019 or Office 365, or work only with local notebooks. The latter is probably not a sustainable option for the future: https://www.heise.de/newsticker/meldung/Microsoft-Office-2019-ohne-OneNote-4026969.html (german)

    As a workaround you can try this: Onenote as UWP-App (UWP = Universal Windows Plattform, the "Store" Apps for Desktop) can use the online notebooks. But it is just as limited as the web application - which is logical as they both are free.

    BTW: Does anyone know how to export an online notebook to make it a local one? Or the path to locally stored copies?

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  4. Anonymous
    2020-01-29T20:37:30+00:00

    Hope is that MS promises to gradually bring functionality of the UWP-App to a level comparable with Onenote 2016. But no more local notebooks in the future. (see the heise-link)

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  5. Anonymous
    2020-01-29T22:13:36+00:00

    Is this just limited to OneNote from Office 2010?  What about OneNote from Office 2013 or 2016?  I understand 2019 will only run on Windows 10.  Eventually I will upgrade both of the PCs to Windows 10.  My laptop is already running 10 with local installed Office 2016. 

    When I upgrade the PC I want to do a total rebuild on new hardware.  One PC could be an issue.  I have an IEEE-488 buss card in it.  I know the software will run on Windows 10 but the card buss might not be available on current motherboards.  I don't recall what buss this card is using.

    So I would like to keep OneNote 2010 working a while longer on these Windows 7 PCs. 

    I seems interesting that OneNote 2010 stopped working a few days after MS ended support for Windows 7.  I know they want to push everyone to Windows 10 with subscription based Office 365.

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