OneNote 2010 all sections and pages are empty! Please help me!

Anonymous
2020-01-26T12:39:48+00:00

Hello all!

My notebooks are located in the OneDrive cloud storage. I can access and work with my notebooks via web-interface in browser and via OneNote app in my Android phone. But on the OneNote 2010 which is a part of Office 2010 I have this issue when I try to open my notebooks:

"There are no sections open in this notebook or section group"

Also when I try to open notebooks I receive this error message:

How can I solve this issue?

I would be grateful to you.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2020-02-06T00:12:04+00:00

    Thank you very much!!

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  2. Anonymous
    2020-02-07T17:23:43+00:00

    I also had this problem, although it now seems to have cleared up. During the interim, I was able to use both the Win f10 OneNote app (lame as it is) as well as the web-based access to view and edit notes. It would be helpful if Microsoft would admit that there is a problem and then fix it.

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  3. Anonymous
    2020-02-07T18:59:16+00:00

    Thanks Bill, I checked OneNote today and it is working, I still don't trust that it will be there later today, I hope Microsoft has it figured out for good.

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  4. Anonymous
    2020-02-07T23:50:53+00:00

    If you have Office 2010 and OneNote 2016 (like me), you can use OneNote 2016 to work with notebooks located on OneDrive only.

    At first startup of ON2016 after installation the software expects login and refuses to run with my licence Office2010 Home and Student. You can only cancel the startup process and exit. But with the next start, which I did after running ON2010 (and still running), it does work. It even uses the same settings as ON2010 on the same machine (tags, workarea stettings ...).

    I can access my online notebooks but I can not open or create local notebooks.

    ON2016 states:

    To be able to use local notebooks with ON2016, will I need an Office 365 license or can I use an Office2016 Standard (Home & Business) license?

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  5. Anonymous
    2020-02-10T00:08:44+00:00

    Some problem here on a macbook pro with windows 7  (bootcamp) and onenote 2010.

    When I open notebook stored on onedrive, I get them opened but empty (no sections!).

    I can even create a new notebook, stored on line, add new sections and pages. It works until I close it and reopen: then it shows empty.

    I can access the contents of my notebook only via onenote on line or from another computer running windows 10 and same onenote 2010.

    I cannot upgrade to windows 10 on the macbook as late 2011 model has driver problems.

    I am surprised that Microsoft has no statements or suggestions on this issue.

    I will try to insall onenote 2016 to have a workaround.

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