OneNote 2010 all sections and pages are empty! Please help me!

Anonymous
2020-01-26T12:39:48+00:00

Hello all!

My notebooks are located in the OneDrive cloud storage. I can access and work with my notebooks via web-interface in browser and via OneNote app in my Android phone. But on the OneNote 2010 which is a part of Office 2010 I have this issue when I try to open my notebooks:

"There are no sections open in this notebook or section group"

Also when I try to open notebooks I receive this error message:

How can I solve this issue?

I would be grateful to you.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2020-01-26T16:59:03+00:00

    As for me it started yesterday 01/25/2020 midday (Kiev Time).

    I sent request to the Microsoft support team.  You could send description about the issue too. Their email: o365sppe@microsoft.com

    I think as more requests as more chances that they pay attention to this problem.

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  2. Anonymous
    2020-01-26T15:50:20+00:00

    Hello all!

    My notebooks are located in the OneDrive cloud storage. I can access and work with my notebooks via web-interface in browser and via OneNote app in my Android phone. But on the OneNote 2010 which is a part of Office 2010 I have this issue when I try to open my notebooks:

    "There are no sections open in this notebook or section group"

    Also when I try to open notebooks I receive this error message:

    How can I solve this issue?

    I would be grateful to you.

    Hi All,

    Does anyone have an answer to this yet?

    I have exactly the same Issue. It started happening yesterday midday (UKTime) for me. 

    None of the notebooks are lost, they are still on onedrive. I can access them using android or apple app's, I can also access the notes using Onenote app on Windows 10, but not using the Onenote 2010 desktop version. (Which is much better than the app's).

    Any help really appreciated.

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  3. Anonymous
    2020-01-26T15:10:46+00:00

    I understand that the bug on the OneDrive side, but I don't want to upgrade my great OneNote 2010 to the OneNote 2016.

    Wasn't my intention. I personally prefer OneNote 2010 with its classic installation method.

    Bernd

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  4. Anonymous
    2020-01-26T13:35:58+00:00

    Hello Bernd,

    It's nice that I'm not alone :o)

    I understand that the bug on the OneDrive side, but I don't want to upgrade my great OneNote 2010 to the OneNote 2016. I don't like OneNote 2016.

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  5. Anonymous
    2020-01-26T13:04:37+00:00

    I get the same message trying to open an existing notebook on OneDrive with OneNote 2010.

    I can open this notebook in OneNote 2016.

    Changes in another already open notebook in OneNote 2010 get synced.

    Looks like a bug on the OneDrive side creating an incompatibility for OneNote 2010. Just another frivolous change of the authentification procedure ?

    Bernd

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