OneNote 2010 all sections and pages are empty! Please help me!

Anonymous
2020-01-26T12:39:48+00:00

Hello all!

My notebooks are located in the OneDrive cloud storage. I can access and work with my notebooks via web-interface in browser and via OneNote app in my Android phone. But on the OneNote 2010 which is a part of Office 2010 I have this issue when I try to open my notebooks:

"There are no sections open in this notebook or section group"

Also when I try to open notebooks I receive this error message:

How can I solve this issue?

I would be grateful to you.

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2020-01-27T21:27:07+00:00

    I put a message up on Twitter. They asked it I still have the issue. I mentioned I did and pointed them to this thread. They came back with,

    "Thanks for letting us know. We’ll be sure to pass this along to the appropriate folks."

    Hopefully they come back with something....

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  2. Anonymous
    2020-01-27T21:05:18+00:00

    Based on many users posts on the Reddit forum Microsoft don't want to fix it... still no official statements from them...

    For example here:

    https://www.reddit.com/r/OneNote/comments/eulxot/onenote\_2010\_notebooks\_suddenly\_disappeared/

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  3. Anonymous
    2020-01-27T19:24:12+00:00

    I hope they fix it. There are numerous people having this issue. The severity is showing online.

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  4. Anonymous
    2020-01-27T19:14:11+00:00

    Still not working... already the third day passed... :(

    Interestingly, are they going to fix it...

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  5. Anonymous
    2020-01-26T19:13:24+00:00

    As for me it started yesterday 01/25/2020 midday (Kiev Time).

    I sent request to the Microsoft support team.  You could send description about the issue too. Their email: *** Email address is removed for privacy ***

    I think as more requests as more chances that they pay attention to this problem.

    Hi,

    The email address has been removed for privacy reasons. Maybe worth spelling it out instead please.

    Thanks.

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