Word Dictate - keeps typing 'what'

Anonymous
2020-01-23T08:42:55+00:00

Hi, I just started using the dictate function in Word and its great. However when I pause for too long it types 'What' and if i'm not careful i miss it and it stays in my text. I have tried several times and there is no background noise and I am not breathing heavy or saying anything? It will often type 'what' also before the dictate function times out and turns off. 

edit - it is now also typing 'hello' and 'heehee'. I think its possessed!! 

The function commands such as hyphen, open parenthesis etc do not work either. comma, full stop do. Also is there a way to lengthen the time out function as I find it too short?

Any suggestions or anyone else having this problem?

Thankyou

H

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2020-06-04T17:16:46+00:00

Thanks @Rohn007 for pointing this out - I have just e-mailed Emily Tran to let her know. She is the person from Microsoft working to fix this.

When we were last in contact she hadn't been able to see the 'hello' problem in action. This might be why.

I think most of us would like to continue using the dictate function - it just needs a bit of perseverance to get there, and collaboration with Microsoft to help them.

Onwards and upwards!

A fix has been deployed to 100% of Dictation users - please let us know if you still see the issue.

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  1. Anonymous
    2020-06-15T18:28:25+00:00

    This fix does not require an Office update as it is through the service powering Dictation :) 

    .

    Good point.  I forgot about that aspect of Cloud based AI features, the AI part of the feature doesn't depend on Office Updates (but the part of the feature in the application still does).

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    But ... since these global AI features most likely run on multiple server instances, I would not be surprised in the least to learn that MS, or their provider, still use a phased rollout.  The "fix" is applied to one instance of the service, then they wait for their crash-test-dummies / users to complain about problems before rolling it out to everyone.

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  2. Anonymous
    2020-06-15T17:16:19+00:00

    The June 4th communication above mentions a fix being deployed - can I have it, please?

    I the "new & improved" (not so new) world of "click to run" MS has taken total control of Office (and Windows) updates. They push them out at us when they feel like it. Updates like new features and bug fixes are often pushed in a 'controlled' manner. They are given to limited groups. If there are no new problems, it is released to larger groups.

    .

    Sorry, you just have to wait for it to show up.

    .

    You can go to File menu > Account command > Update Options button > Update Now command to force a scan for new updates that have not yet been delivered.

    This fix does not require an Office update as it is through the service powering Dictation :)

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  3. Anonymous
    2020-06-15T17:15:29+00:00

    Regretfully, the timer has shortened again. Plus, I got a message telling me Dictation needed a moment to catch up with me.

    We haven't done anything to the timer yet as a heads up

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  4. Anonymous
    2020-06-15T17:11:10+00:00

    No, I wasn't seeing inappropriate words like hello, etcetera. Just frustrated about the lack of command for some punctuation, which used to be available in years ago versions of this, so don't understand why not available now. I've noticed the same thing with talk to text on my Android phone - what used to be superb quality, and a wide range of punctuation commands, now is of lesser quality and some commands don't work anymore. I don't know if it is a change in software or what.

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