Printing to OneNote Windows 10 app cuts off margins of all documents with no controls to fix!

Anonymous
2019-06-10T16:39:38+00:00

My users have been suffering with this every day since we were forced to use OneNote Windows 10 after MS ripped it out of the Office 365 installer.  We are rolling out Teams and heavily rely on OneNote to "print" documents into the Team Notebooks.  I have called o365 support, they told me I now have to pay Windows support since our problem is in OneNote Win 10 and not OneNote 2016 so they no longer support OneNote.  I have submitted feedback via the OneNote Win 10 app, I've submitted in UserVoice, I've commented on other's questions here and also in other's user voice submissions.  I've seen no response from anyone on the OneNote team as to why such a fundamentally simple problem ever made it into the wild and why no one will fix this simple problem.

What is probably most frustrating is that if we print to OneNote 2016 this worked perfectly every time.  If we print the same document to OneNote Win 10 app, it fails EVERY time.

Anyone out there ever print to OneNote Win 10 and see their document cut off on top/bottom left/right margins?  Anyone here on the OneNote team, ever use ONeNote and try to print a document to OneNote win 10?

Buehler?.... Buehler?...

Microsoft 365 and Office | OneNote | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

45 answers

Sort by: Newest
Most helpful Newest Oldest
  1. Anonymous
    2019-10-09T15:05:58+00:00

    Hello,

    I am also experiencing the same issue (cut off margins) when trying to capture a webpage by printing to OneNote 2016 using windows 10.  It is annoying, so hoping for a fix soon.

    Thanks,

    Sally

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Anonymous
    2019-08-06T10:14:45+00:00

    Hi Josh,

    The report process can be a little complicated. The latest update is that this issue has been created as a bug and it can be delivered to product team directly to look into it. But we haven't got response from the product team yet. If I have new updates, I will post back. 

    We appreciate your patience and time. 

    Regards,

    Rena

    Was this answer helpful?

    0 comments
  3. Anonymous
    2019-08-05T00:56:07+00:00

    Hi Rena,

    Any update on a fix?

    Thanks,

    Josh

    Was this answer helpful?

    0 comments
  4. Anonymous
    2019-07-10T11:53:25+00:00

    Thank you Rena!  We appreciate you staying on this problem and look forward to a solution!

    Chris

    Was this answer helpful?

    0 comments
  5. Anonymous
    2019-07-10T11:45:05+00:00

    Hi Chris and Josh,

    Thanks for posting and communicating together about this question. I am still monitoring this thread, don't worry, although it needs some days to get response from the related team, however, I am indeed reporting this and check whether they will have new decision. Thanks for your patience. 

    Best Regards,

    Rena

    Was this answer helpful?

    0 comments