Printing to OneNote Windows 10 app cuts off margins of all documents with no controls to fix!

Anonymous
2019-06-10T16:39:38+00:00

My users have been suffering with this every day since we were forced to use OneNote Windows 10 after MS ripped it out of the Office 365 installer.  We are rolling out Teams and heavily rely on OneNote to "print" documents into the Team Notebooks.  I have called o365 support, they told me I now have to pay Windows support since our problem is in OneNote Win 10 and not OneNote 2016 so they no longer support OneNote.  I have submitted feedback via the OneNote Win 10 app, I've submitted in UserVoice, I've commented on other's questions here and also in other's user voice submissions.  I've seen no response from anyone on the OneNote team as to why such a fundamentally simple problem ever made it into the wild and why no one will fix this simple problem.

What is probably most frustrating is that if we print to OneNote 2016 this worked perfectly every time.  If we print the same document to OneNote Win 10 app, it fails EVERY time.

Anyone out there ever print to OneNote Win 10 and see their document cut off on top/bottom left/right margins?  Anyone here on the OneNote team, ever use ONeNote and try to print a document to OneNote win 10?

Buehler?.... Buehler?...

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2020-05-18T16:58:13+00:00

    This problem is still going on! Driving many of us nuts. Someone fix it please or we'll all have to move to Evernote and Libreoffice.

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  2. Anonymous
    2020-04-30T02:42:53+00:00

    Why does it even need margins?  It's electronic so should be from edge to edge.

    Also my documents are A4 and I do get annoyed having to change the OneNote printers from Letter to A4 (pick the default from the document).

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  3. Anonymous
    2020-04-09T17:39:27+00:00

    Ouff - going on 6 months for a basic print to one note. 

    Terrible. 

    I bet

    1. the developer who wrote the 2016 driver has left the company because they killed OneNote 2016
    2. the script kiddie who wrote the new driver would never take a look at old fashioned and even working Win32-Code

    SCNR

    Bernd

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  4. Anonymous
    2020-03-02T17:25:21+00:00

    I bet

    1. the developer who wrote the 2016 driver has left the company because they killed OneNote 2016
    2. the script kiddie who wrote the new driver would never take a look at old fashioned and even working Win32-Code

    SCNR

    Bernd

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  5. Anonymous
    2020-03-02T15:59:25+00:00

    The fact that I have been following this thread since the beginning and there is STILLno fix from Microsoft is quite pathetic on their part. Lack of ability to fix a fairly simple issue that is affecting almost every OneNote user does not engender much confidence in its customer base. How long until issues like these cause people to start leaving the Microsoft ecosystem entirely?

    I agree with you so strongly and am totally shocked by the lack of response for such a SIMPLE and BASIC problem.  This issue renders a large portion of what OneNote is good for, completely useless!  As I laid out early in this thread, there are distinct differences with how OneNote for Win 10 and OneNote 2016 handle the "Print to OneNote" feature.  For the most part Print to OneNote 2016 works perfectly every time.  For sure Print to OneNote Win 10 FAILS every time.  If there were any way to actually reach the people inside MS who work on this, I would tell them to contact the person who wrote the working OneNote 2016 print driver and compare it to what the script kiddie wrote when they created the pathetic UWP OneNote Win 10 print driver and you would quickly find the problem and fix it for all your loyal paying customers.

    Instead we are stuck in bureaucratic red tape while one team passes to another team and aren't allowed to follow or get updates, thus the real world users are left out in the cold for months and years for simple, basic fundamental problems that should be a given to work in 2020.

    Rena, I still understand you are sort of in the middle like all of us.  WE appreciate your comments and your attempts to keep us up to date.

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