Word addin not loaded when application is started with VBA from within Excel

Thanks.

I can reproduce under very simple circumstances:

• Create a dotm with no code
• Add the following xml:

<customUI xmlns="http://schemas.microsoft.com/office/2009/07/customui"

          xmlns:NsPROJECT="PROJECT Namespace">

  <ribbon startFromScratch="false">

    <tabs>

      <tab

      idQ="NsPROJECT:rxtabPROJECTHome"

      insertAfterMso="TabHome"

      label="TEST TAB">

        <group

         idQ="NsPROJECT:rxgrpPROJECTGeneral"

         label="TEST GROUP">

          <toggleButton idMso="ParagraphMarks" size="large"   />

        </group>

      </tab>

    </tabs>

  </ribbon>

</customUI>

• Use the code you provided for the Excel file
• If I try this, the ribbon customizations don't show

Can you reproduce this?

I am very sure this has nothing to do with the normal.dotm since I reproduced on three different systems: Word 2016 32 bit, Word 16 64 bit and Word 2019 64 bit. All with their own normal.dotm

I am not able to replicate here.

• Word closed.
• Ran my code from Excel.

There are other Add-Ins that load earlier.

It may be the other Add-Ins loaded first. They are loaded in alphabetical order.

The arrow is to the one with your code.

I am due in court and may not be back online until this evening. This weekend, I will try it on my system running 2016.

I have cross-posted this in the Excel forum in the hope of getting thoughts from there. https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-msoffice_custom-mso_2016/word-addin-not-loaded-when-application-is-started/5ad75a12-d762-479a-9cdd-1f5d72c4fd54?tm=1558104775954[https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-msoffice_custom-mso_2016/word-addin-not-loaded-when-application-is-started/5ad75a12-d762-479a-9cdd-1f5d72c4fd54?tm=1558104775954](https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-msoffice_custom-mso_2016/word-addin-not-loaded-when-application-is-started/5ad75a12-d762-479a-9cdd-1f5d72c4fd54?tm=1558104775954)

Here is a temporary link to the Add-In with your XML

https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-msoffice_custom-mso_2016/word-addin-not-loaded-when-application-is-started/5ad75a12-d762-479a-9cdd-1f5d72c4fd54?tm=1558104775954

Also cross-posted in Eileen's Lounge.

Eileen's Lounge • View forum - Word

I can confirm that ribbon customizations don't show up when Word is started using Automation, although the add-in appears to be loaded.

I'm using Word 2019 32-bit (in Office 2019 Professional Plus) on Windows 10 Home 64-bit. Both are fully updated.

1. Word started manually.
2. Word started using Automation from Excel.

You can report this problem to Microsoft using File > Feedback > Send a Frown.

Hi Hans,

Thank you for confirming!

I also found that starting Word from the commandline with a switch, for example 

winword.exe /t "path and filename"

results in the same behaviour.

Customizations don't show up.