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Scrolling my presenters notes from my touch screen is not working.
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Bob,
I checked and I have PowerPoint Version 1908 build 11929.20300. I still have the problem.
Can you help?
regards,
Claire
Hi Bob,
I checked and I have PowerPoint Version 1908 build 11929.20300. I still have the problem.
Can you help?
regards,
Claire
Hi Claire
The problem is not fixed in 1908 build 11929.20300.
When I typed the command to use to revert to a build before the bug was introduced, I made a mistake. The correct command is:
%programfiles%\Common Files\Microsoft Shared\ClickToRun\officec2rclient.exe /update user updatetoversion=16.0.11425.20244
Regards
David
Hi Peter,
I have received an update from our internal support team regarding this bug and they said that an update will take place on the 19th of this month. Please watch-out for the update and check if it helps solve the issue.
Thank you for extending your patience on this concern.
Bob
Hi Bob
You said this bug would be fixed in an update on the 19th. It is now the 24th and there has not been an update since the 10th. Do you know when we can expect the update that fixes this bug?
Regards
David
Has a solution been found? I am having the same trouble on my Microsoft Surface Pro 6. Not able to scroll presenter notes by touch in presenter mode of PowerPoint. Currently on Version 1908 Build 11929.20300
Has a solution been found? I am having the same trouble on my Microsoft Surface Pro 6. Not able to scroll presenter notes by touch in presenter mode of PowerPoint. Currently on Version 1908 Build 11929.20300
Please read back through previous messages about how to revert to an earlier build before the bug, while we wait for the bug to be fixed.