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Scrolling my presenters notes from my touch screen is not working.
A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I am having the same issue on my Surface Pro 6. Has a fix been identified?
Thank you for the update, Dayvday. Though other customers were able to confirm on this thread that the issue has been resolved, we would be reverting back to our Internal Support Team to have this further investigated. Please standby so we can give you further information regarding this matter. Again, we thank you for continuously posting your feedback.
Regards.
Bob
Hi David,
I just want to verify if you have tried to manually update your Office suite? If you haven't, please do so, you can click this link for instructions. If this doesn't resolve the issue, please extend your patience for now, I have relayed the message to our internal support team about this concern and this is a confirmed bug already so please be assured that a fix will be provided for this concern.
Bob
Hi Bob
If you read my earlier messages on this thread you will see that I have indeed updated to the lastest available build and the bug is still present. You will also see that I have advised how people can work around this bug by reverting to an earlier build before the bug was introduced.
I really just wanted to hear if you had an update on when the build that fixes this bug would be available, as you had previously said it would be the 19th.
Regards
David
Hi David,
I just want to verify if you have tried to manually update your Office suite? If you haven't, please do so, you can click this link for instructions. If this doesn't resolve the issue, please extend your patience for now, I have relayed the message to our internal support team about this concern and this is a confirmed bug already so please be assured that a fix will be provided for this concern.
Bob
Has a solution been found? I am having the same trouble on my Microsoft Surface Pro 6. Not able to scroll presenter notes by touch in presenter mode of PowerPoint. Currently on Version 1908 Build 11929.20300
Please read back through previous messages about how to revert to an earlier build before the bug, while we wait for the bug to be fixed.