power point presenter view scrolling from touch screen

Anonymous
2019-08-11T16:22:15+00:00

Scrolling my presenters notes from my touch screen is not working.

Microsoft 365 and Office | PowerPoint | For home | Windows

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  1. Anonymous
    2019-09-11T08:33:41+00:00

    When using Office 365 PowerPoint presenter view (Version 1908 Build 11929.20254) on my Lenovo Yoga X1 scrolling of slide notes and scrolling of the slide sorter view no longer work with touch.  The mouse can control the scrolling, but not touch.  Occasionally, it will work once but than stops.  This feature used to work but it appears that a bug was introduced in a recent update.

    This has nothing to do with a removable keyboard since the Yoga keyboard is integrated.

    Is there any way to fix this?

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  2. Anonymous
    2019-09-11T00:03:50+00:00

    Hi Claire,

    This concern was confirmed as a bug and our internal support team is working on it. If there would be updates, I will relay it immediately and post it here.

    Regards,

    Bob

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  3. Anonymous
    2019-09-10T01:03:24+00:00

    Hello Bob,

    Has there been an update to fix this problem.  I'm having the problem on my Microsoft Surface with Microsoft Office 365 ProPlus.

    thanks!

    Claire

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  4. Anonymous
    2019-09-02T20:22:12+00:00

    Hi Peter,

    I received an update from our internal support team and this concern was confirmed a bug. We appreciate your patience on this, if an update would be available I will post it immediately.

    Regards, 

    Bob

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  5. Anonymous
    2019-09-01T14:19:55+00:00

    I have the same problem with Office 365 MSO (16.0.11929 20234) 64bits installed on a Surface 6

    Latest updates done 5min ago

    the only way to scroll is using using the arrows when the keyboard is attached or a remote control pointer but no scrolling possible with touchscreen

    thank you for your help in fixing this annoying problem

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