Error code: 0xE0001462 bukxq 19999 OneNote

Anonymous
2019-04-16T12:08:01+00:00

I received this notice today on one of my newly created pages - 

Error code: 0xE0001462 bukxq 19999. The new page doesn't seem to sync even though there is no different data in this page than any other (just text and a few images). I tried shutting the program but it still won't sync

Microsoft 365 and Office | OneNote | For home | Windows

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  1. Anonymous
    2019-11-15T11:32:37+00:00

    OneNote Sync Error (E0001462 bukxq 19999)

    I’m also getting this issue on all my Apple devices:

    MacBook Pro 2015 with OneNote 16.24.1

    MacBook Pro 2018 with latest OneNote Version: 16.31 (19111002) and 16.24.1

    iPhone 11 Pro Max with 16.31

    I have been using 16.24.1 instead of latest OneNote versions on my Mac because of this unresolved issue (https://answers.microsoft.com/en-us/msoffice/forum/all/onenote-for-mac-loading-page-takes-forever-since/181099b0-43c0-468c-998b-073a4a1b7298), which is open for 3 months and still no one from the OneNote product team has bothered to fix it.

    Anyway, I noticed that OneNote was working perfectly until yesterday evening  (Nov 14) on my Mac. When I noticed the syncing issue with 16.24, I upgraded to 16.31 but that has the same problem. I’ve attached a screenshot of the error. OneNote web works but it’s painful to use it since it doesn’t remember the last cursor location. 

    I would really appreciate if we could get this issue resolved asap. Thanks!

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  2. Anonymous
    2019-11-15T03:33:04+00:00

    Am running version 15.0.5189.1000

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  3. Anonymous
    2019-11-15T03:30:07+00:00

    I am receiving this same error code. I am running Microsoft office 2013 on Windows 10. Windows is up to date and I also ran any microsoft updates. I have uninstalled and reinstalled the app on my iphone. The desktop app tells me all is synched with no issues however when i view on my phone in One Note, I am getting this error. After reinstalling the app, i can not view any of my notes - says can not load document. Under connected services on my iphone, it tells me I am connected. Please help! Thanks!

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  4. Anonymous
    2019-11-13T15:30:55+00:00

    my issue is fixed today!

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  5. Anonymous
    2019-11-12T20:36:59+00:00

    Same issue - Commenting so I can be notified when it is fixed.

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