A family of Microsoft products that enable users to capture, organize, and reuse notes electronically.
In my case, the issue related to licensing. No matter what I did, OneNote would continuously revert to loading the wrong user license. What worked for me is that I downloaded Microsoft’s license removal tool, which forced it to remove all licenses and then the next time I logged in using the clean slate, it worked perfectly.
Highly recommend you all do the same thing. Here are the instructions for a mac: https://support.office.com/en-us/article/how-to-remove-office-license-files-on-a-mac-b032c0f6-a431-4dad-83a9-6b727c03b193