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When I have excel open, even a tiny spreadsheet, and move the window around the screen there is severe lag. The window can keep moving around the screen for a few seconds after I have stopped moving the mouse. I am running windows 10 with all updates installed and Office 365 with all updates installed.
The lag gets worse when connected to an external high res monitor.
This problem does NOT occur with any other application window which can be moved around the screen as fast as I like with no lag.
I am running Surface Pro 3, i5 8Mb Ram with all updates installed.
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I found problem. Problem is game mouse. I have HP omen steelseries. We need settings Rolling rate smaller that 1000. Microsoft must this error repaired
While i do agree this is helpful information for Microsoft to fix the problem, it is not a problem to use a game mouse on high poll rate. Micosoft please fix excel as our other office applications work fine with the same poll rate.
Signed Logitch G903 user.
This is to let you know that it happens with any kind of mouse. My humble 5 bucks HP mouse does the same thing. Moving around ONLY the EXCEL window is SLOOOOW!
This is to let you know that it happens with any kind of mouse. My humble 5 bucks HP mouse does the same thing. Moving around ONLY the EXCEL window is SLOOOOW!
Indeed, I have Windows 10, Logitech wireless mouse. Same problem as everybody has described here.
All other windows drag easily, with no lag whatsoever. The mouse drag lag only happens in Excel and Word, I tested it in Powerpoint and it drags normal. Even turning off the 'Disable hardware graphics acceleration' in Excel won't fix the issue. It is some weird setting, maybe a secret setting that we can't change or just a bug.
Microsoft has to change this because it's really annoying.
Hi there,
Did this ever get solved for you? I have had the same issues, mostly with Excel. Something that SEEMS to have helped this morning is a display setting change. Time will tell if it's my imagination / temporary or a real fix:
- Right-click on the desktop and select Display Settings.
- Scroll down and click on Graphics settings
- There's now a dialogue that offers the ability to change graphics settings by App.
- In the drop-down box I selected Universal app, then a second drop-down appears, ion which I selected Office and clicked Add.
- Office now appears below as an icon. Click the icon and select Options.
- From the three options of System Default, Power Saving and High Performance, I selected High Performance and clicked Save.
- You may need to exit all Office apps before the new setting takes effect. I simply did a full restart of the PC to make sure of it (1TB SSD = quick restart :-) )
The Excel windows still have a small amount of lag, but not as bad as before.
I would be interesting to know if this helps anybody else.
I accidentally marked this as an answer. And unfortunately, the website design doesn't seem to allow you to remove that flag. This means that if you *think* your problem was solved, then you can't correct it when you discover it failed.
Anyways, it didn't work for me. If anything, it became worse in the 'High Performance' mode.