Why does my excel window lag so much when moved around the screen? no other app windows have the problem

Anonymous
2018-05-30T21:21:39+00:00

When  I have excel open, even a tiny spreadsheet, and move the window around the screen there is severe lag. The window can keep moving around the screen for a few seconds after I have stopped moving the mouse. I am running windows 10 with all updates installed and Office 365 with all updates installed.

The lag gets worse when connected to an external high res monitor.

This problem does NOT occur with any other application window which can be moved around the screen as fast as I like with no lag.

I am running Surface Pro 3, i5 8Mb Ram with all updates installed.

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2019-06-26T17:34:52+00:00

    WE NEED HEIP.

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  2. Anonymous
    2019-06-26T17:52:42+00:00

    WE NEED HEIP.

    Here, try this solution from one of my previous replies. It seems to work for me.

    Hi Everybody,

    Here is something I adjust on every Windows install I have performed since Windows 7.  I adjust the Windows Display Performance settings as shown below.  Once completed, I don't have lag issues with moving windows around anymore. The window lag issue has been a bug in Windows since Vista. 

    Here you go - Make sure to Un-check the options I highlighted below in the image.

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  3. Anonymous
    2019-07-02T03:06:32+00:00

    The Problem: Report Rate on your mouse is too high.  It is polling too many times before the refresh on your screen and it lags to catch up.

    The Solution: Lower the polling rate to at least 500 or lower.  After selecting 500, it fixed it for me and lowering to 250 and 125 felt the same so I stayed at 500.

    First check your polling rate

    If you are over 500Hz, then this fix is for you.

    For my Logitech G502, that means opening the software application > customize onboard profile (the moues/memory chip icon) > report rate > selecting 500 for polling rate.

    • If you don't have Logitech, try to find the report rate or polling rate or reports per second for your software and lowering it to 500 or lower
    • If you use Window's driver for your mouse, try installing the proper software for your mouse so you can change the report rate
    • If you can't do that, try downloading mouse rate adjusting program, you can find some on Tom's Hardware and simply adjust to 250 or 500 instead of 1000

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    4 people found this answer helpful.
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  4. Anonymous
    2019-07-02T03:07:01+00:00

    WE NEED HEIP.

    See my post above, it should help you! :D

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  5. Anonymous
    2019-07-02T07:46:11+00:00

    Sorry, I forgot to reply to your message, but look a few posts up for the fix.

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