Why does my excel window lag so much when moved around the screen? no other app windows have the problem

Anonymous
2018-05-30T21:21:39+00:00

When  I have excel open, even a tiny spreadsheet, and move the window around the screen there is severe lag. The window can keep moving around the screen for a few seconds after I have stopped moving the mouse. I am running windows 10 with all updates installed and Office 365 with all updates installed.

The lag gets worse when connected to an external high res monitor.

This problem does NOT occur with any other application window which can be moved around the screen as fast as I like with no lag.

I am running Surface Pro 3, i5 8Mb Ram with all updates installed.

Microsoft 365 and Office | Excel | For business | Windows

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  1. Anonymous
    2019-12-18T13:27:17+00:00

    Right. I'm not even allowed to turn off "show Window content while dragging". 

    Deal breaker means "No hope. Deal with it!"

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  2. Anonymous
    2019-12-17T18:35:09+00:00

    Having this same problem.  Just switched from Office 2010 which didn't have any issue.

    Turning off the "Show Window Contents While Dragging" works but since I spend a lot of time dragging documents and merging files etc I need to keep that option turned on.

    Is there no other solution?

    Glad I'm still just in the trial period for Office 365.  I'd like to get with the times and move on from Office 2010 but this will be a deal breaker for me unfortunately :(

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  3. Anonymous
    2019-11-22T15:22:38+00:00

    Quickest fix that worked for me:

    -Go to Windows Performance Options and uncheck the "Show Window Contents While Dragging" box

    -Hit "Apply" and drag the excel window around. It will no longer lag.

    -Go back to the performance options and select the "Let Windows choose what's best for my computer" (it'll re-check the box that we just unchecked but that's ok)

    -Hit Apply

    -BOOM. The Excel window now can move around without the lag.

    Not sure if this is a bug or what but that's what fixed it for me.

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  4. Anonymous
    2019-10-25T15:48:56+00:00

    Hi there,

    Did this ever get solved for you? I have had the same issues, mostly with Excel. Something that SEEMS to have helped this morning is a display setting change. Time will tell if it's my imagination / temporary or a real fix:

    • Right-click on the desktop and select Display Settings.
    • Scroll down and click on Graphics settings
    • There's now a dialogue that offers the ability to change graphics settings by App.
    • In the drop-down box I selected Universal app, then a second drop-down appears, ion which I selected Office and clicked Add.
    • Office now appears below as an icon. Click the icon and select Options.
    • From the three options of System Default, Power Saving and High Performance, I selected High Performance and clicked Save.
    • You may need to exit all Office apps before the new setting takes effect. I simply did a full restart of the PC to make sure of it (1TB SSD = quick restart :-) )

    The Excel windows still have a small amount of lag, but not as bad as before.

    I would be interesting to know if this helps anybody else.

    I accidentally marked this as an answer. And unfortunately, the website design doesn't seem to allow you to remove that flag. This means that if you *think* your problem was solved, then you can't correct it when you discover it failed.

    Anyways, it didn't work for me. If anything, it became worse in the 'High Performance' mode.

    This one worked for me, except that I didn't use the tip for Universal app, but for classical apps. Simple added the excel.exe file along with the full path and rebooted the system.

    Worked for me

    Gerald

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  5. Anonymous
    2019-10-24T10:59:59+00:00

    Thanks for clarification Rohn007!

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