Onenote for Kindle: Error 80004005

Anonymous

I am having difficulties signing onto my personal (not for business) OneNote account with the app on my Kindle Fire HD 8 tablet. Of the countless times that I have attempted to, I received the notification:

"There's a problem

We can't complete this task. Try again.

Error code: 80004005"

I have checked that my connection was stable, and was even able to sign into OneNote through the browser, but was still unable to sign in through the app. Please reply back with solutions to this problem as soon as you are able to.

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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61 answers

Anonymous

2018-04-21T00:22:34+00:00

We have been informed by our Engineering team that they have already fixed the issue with OneNote. Kindly check and install the latest application.

Let us know if you encounter any concern.
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Anonymous

2018-04-21T00:40:28+00:00

I am still getting the 80004005 error message regarding onenote. Amazon customer service for kindle knows nothing about this. This happened on sign in on my brand new kindle. Tried reinstalling but that didnt help. Any suggestions?
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Anonymous

2018-04-21T01:27:51+00:00

I reinstalled onenote into my kindle and got the same message Error Code: 80004005
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Anonymous

2018-04-21T02:16:40+00:00

Still getting the same error on login attempt. The latest software update is still from 2 years ago.

You can't announce that it's fixed unless you actually distribute the code. That is a necessary part of the process.
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Anonymous

2018-04-22T23:07:54+00:00

Im also having this problem. Please fix as soon as possible
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